Wine-searcher Reviews

Erroneous Maximus

So many listings are erroneous When you tell them they pretty much ignore you Then ask you to pay for an unjustifiably expensive Pro account - that then gives you lots of wrong info Waste of money

Tedious cancelation process

Tedious cancelation process It s 2023 and they require you to email them to cancel Is it that difficult to add a cancelation feature onto the website Response from organization needed else their silence proves how ignorant they are Thought the pro version would show a lot more retailers but alas it s only participating retailers Understandable that it ll take a lot of resources to gather such data but the price offered doesn t justify the quantity

Be aware of scammers using the

Be aware of scammers using the wine-searcher platform to make you think you are dealing with a legitimate company Wine-Searcher will let anyone upload their business information and their wine lists and then the scammers companies are displayed on the wine-searcher website with their pricing The price lists are product specific so if you search for a wine or several the scammers shop will appear on Wine-Searcher multiple times Wine-Searcher say they have standards yet they have no entry controls for businesses that have started using their platform There are no supplier screening authentication or documentation requirements to upload a price list or to even start promoting wine on their website As a result here of they will only react to fraudulent sellers when a user files a complaint This is completely unacceptable and irresponsible This makes Wine-Searcher a very unreliable source of information and the data they re providing is doubtful for the buyers who as pro members buy access to their data services in the belief that the information provided by Wine-Searcher is reliable and trustworthy Wine-Searcher facilitates the opportunity to run scams and lead their users directly into the arms of scammers by not having diligent management of their business processes when it comes to suppliers they allow to advertise on their website Be aware at all times

Excellent Service

My experience is very positive after I reported a listed merchant had failed to deliver my wine order They followed through by acknowledging my complaint attempted to contact the erroneous merchant kept me informed of their efforts then finally removed the merchant s listing I could not ask for more