Zedify Reviews

Sustainable and Zero Emission Delivery Services | Zedify

zedify.co.uk
3.97
88 reviews
Great Rating
Based on 88 user experiences

Rated 3.97 out of 5 by 88 Happy Customers

68.2%
5.7%
3.4%
0%
22.7%
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S

Stories about escalating and attempts to deliver

I have been trying to reach them for a week now but they continue to tell stories about delivering my parcel making claims about attempted deliveries and stories about escalating the issue they themselves caused I am unsure of what the intentions are but it s clear they want me giving up However I will not give up and I want to make that clear I have repeatedly offered to collect the parcel myself but they have not responded to my request Therefore I will visit their depot and stay outside until they hand me the parcel as this seems to be the most effective way to resolve the situation
H

USELESS

USELESS was supposed to deliver my parcel on Sunday its now Tuesday and still no delivery ZERO CUTOMER SERVICES and on day 3 of waiting for a response Have made a formal complaint to the store and now have to wait and see where my parcel ends up WHAT A USELESS DELIVERY COMPANY THAT DOES NOT DELIVER Dear usless delivery company do not waste your time with a stupid excuse why you have not yet delivered as no one believes them UPDATE they do not respond to messages from the sender or the receiver but they respond within an hour or so to well deserved negative feedback
T

Worst delivery company

Worst delivery company they don t deliver on time and they don t even respond shame
S

Followed the tracking page and my

Followed the tracking page and my parcel was meant to be delivered yesterday I have looked again today and it still says scheduled for delivery for yesterday Never had this problem with the usual courier Royal Mail Tried contacting using the live chat and it is offline Don t know when to expect my parcel
K

Didn t even try and bother delivering

Didn t even try and bother delivering my parcel I won t be using them or Zara agin
M

If I could do 0 I would

If I could do 0 I would Zara used to have Royal Mail But this company doesn t bother to check flat numbers or address and clear aprcel where they want I never received my at sent a pic of and entrance hall when anyone could take and steal the parcel
K

Glad I can write my review righr after

Glad I can write my review righr after the previous review who experienced the same issue Their driver clearly have some issues firstly was delivering parcels all around my area checked on the live tracking and at the end of the day I received an update that he tried to deliver but nobody was home Funny cause I am working from home all the time so I wonder when did he try Proof of the attempt - a picture of a wall Black wall No idea what was that and on a map - not even my area Like dude do you know how google maps works GPS Horrendous
N

Terrible service

Terrible service Waited in for a delivery only to get a message saying delivery could not be made as no one was home Picture was literally of a slab of concrete No contact number to query when delivery would actually be made Delivery finally arrived 3 days late When i queried lateness with the cyclist he arrogantly told me It happens Absolutely rubbish
C

Lost Parcel

They were supposed to deliver a parcel to my house the order appeared as collected by courier A week after the initial delivery date and after having delayed it once the vendor informs me the courier aka Zedify is unable to deliver my parcel What happened to it after collecting it at the vendor s warehouse is an absolute mistery Unacceptable
E

Absolute waste of time

Absolute waste of time My Zara order Sat at their interhub in Manchester for four days No delivery attempts Then I received an email that they couldn t deliver it My order couldn t be replaced as Zara didn t have enough stock Puts me off online ordering from Zara Great concept shockingly inadequate service

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