“
Published Jan 01, 2026
Booking flights through Travelgenio mixed
Booking our flights through Travelgenio was a bit of a mixed bag. We got a decent price on our tickets to Lisbon, which was great. However, the website felt a little clunky during the booking process, and it wasn't entirely clear what the baggage fees would be until the very last step. The tickets were delivered correctly via email, but I had a question about seat selection and the customer service response took over 48 hours. It worked out in the end, but the experience felt a bit impersonal and could be smoother.