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Published May 12, 2025
Musely Reviews
After my recent experience, I strongly urge others to read Musely reviews before purchasing. I canceled a prescription on April 29, 2025—with email and in-app confirmations—only to be charged and shipped the same medication a week later, which I had already received on April 27. Despite clear documentation, there's no way to reach a real support person. Their return policy is deeply flawed; you're either forced to continue using a potentially harmful product for 60 days or just lose your money. Adding insult to injury, they charged a non-refundable $20 doctor fee even after changing my prescription without my consent. I’ve since filed a BBB complaint and can’t recommend Musely to others based on my experience.