4seating Reviews

Overall experience has been great so far

I ordered a row of 4 Baron seats online after calling and speaking with Joseph I then followed up with Joseph the next day to verify everything looked correct He even fixed the price on a removable armrest where I wasn t getting a discount that I should have been Joseph was helpful and responsive during the whole process I received my order quickly but one arm on a chair was damaged and needed to be replaced I took pics and emailed Joseph that same delivery day and he responded quickly that Megan in customer service would contact me Monday morning Honestly I was expecting a fight to get this arm replaced But to my pleasant surprise Megan called me Monday morning and said she looked at the pictures and that she would get a new arm sent to me I was very pleased with how easy she made the replacement process

What to do about a sagging back

Megan Moore answered our email within a couple of hours of our sending it to Customer Service That was terrific We have two instances of backs which are sagging on our recliners She had the answers on what to do in each case as they were purchased on different dates one in 2020 and the other in 2023 The Customer Service has been OUTSTANDING when working with this company This is a real plus when dealing with this company and we appreciate all of their assistance

Great Service

Call was answered almost immediately and I was greeted by a friendly voice Megan handled my return promptly and with ease Thank you H Trotman

Megan M the miracle worker

I just called and talked to Megan M She was awesome One side of my recliner stopped working earlier this month and I unplugged and plugged it back in back it and it seemed to work OK A few days ago the one side stopped altogether Megan looked up my order and I did purchase the 5 year warranty and I m with that range for warranty service Megan sent me the number to start the warranty process and some videos to do some minor checks myself Great talking to her and she did a great job of looking me up in their system and sent my invoice to me for the warranty service Thank You Megan

Joseph was great

Joseph was great he advised me on which chairs would work best for me He followed up with me to get the delivery timing right

A Job Made Easy

While waiting for the arrival of our sofa we were quite concerned about how we were going to manage getting the sofa in the door of the RV which is quite small It didn t take long to discover how easy it was to break down the sofa into 3 manageable pieces and easily get them in the RV and back together The final result was a much more pleasant living area with the new sofa

We all worry about shipping something

We all worry about shipping something like this and how it will arrive It did end up with some shipping damage Definitely a shipper issue not 4seating Megan Moore was extremely helpful in helping with what needs to be replaced and placing the order Very pleasant company to work with so far and extremely pleasant personal to deal with

Chipped table tray

I first called Joseph the salesman who sold me my theater seats He was friendly and courtesy He made sure I was happy with my seats which I am then directed me to Manny who took care of my problem instantly I have a table tray which is chipping the product is already been reorderedThank you

Customer service

The customer service person was very nice and courteous and was able to help me with fixing itMegan was very helpful and appreciated her support with the issue taking care