Aiicfl Reviews

Horrible customer service

I have yet to receive a call back in regards to my claim I ve called the adjuster 3 times now in a week and a half and can not get him on the phone or receive a call back Last time I spoke to the operator she attempted to put me in touch with the manager of the department and they wouldn t even take my call I ve been a customer for 8 years now and can t even recieve information on the status of my claim

this company is horrible

this company is horrible after being with them for over 10 years they sent me a notice saying they were doubling my premium then my new premium came in and it was triple the original i immediately found a new company for less than the original premium with this company save yourself problems dont buy anything from this company they are thieves

If I could give it zero stars I would

If I could give it zero stars I would I just got the policy on September 30 2019 Today October 23 2019 I go to make a premium payment and notice a new document posted October 17 2019 It is a notice of cancellation Unless I provide a final roof inspection before November 11 2019 proving my roof was replaced within the last 15 years they are cancelling my policy Three things wrong here 1 my house is only 13 years old 2 No warning whatsoever from the company or my agent that this would be a pre-requisite for insurance and 3 if I had not opened this document on-line I would not even know about this This company is just trying to rake in the money without actually insuring anything Stay clear

This company is the worst

This company is the worst They do anything unethical illegal to deny your claim They violate privacy laws and put me in immediate danger by telling me to go request my stolen goods from the thief on the police report It has been almost a year and they still will not pay for my claim

Worst experience dealing with this

Worst experience dealing with this company I filed a claim for water damage with the firm It took them forever to work on the claim Reaching out to adjuster was even worst experience Finally when everything was settled and it was clear that they had to reimburse me for damages they issued me a notice that I had filed my paper work incorrectly when I submitted my insurance application and therefore they will not only deny my claim but also cancel my policy

Kitchen damaged

I had American Integrity for so many years never had a claim before in June of 2017 I have dishwasher and under the sink likings big time the cabinets were the dishwasher machine and the sink get damaged all wood is mushy rotten have mold and the insurance think with 3 000 everything is gonna be fix I m handicap person I been call the insurance and nobody call me back This company is a joke the Insurance Commissioner need pay attention to this can of company My name C C Wood

American Integrity cancelled my

American Integrity cancelled my insurance Reason Reduction in high concentration area due to catastrophic exposure management I live more than 19 miles away from the Gulf of Mexico What BS The notice of non-renewel wwas dated 2 15 2023 but i did not receive it until 3 31 2023

I don t recommend them at all

They take so long to process your claim that the damage becomes greater than you reported I wish I could get another insurance but since I had a claim 2 years ago no one give me insurance It s like pre existing condition for health insurance It sucks

American Integrity NOT

Whatever you do DO NOT use this company They are the worst company ever in existence They know nothing about American integrity because they lack integrity I waited two months of constant calling no responses to find out my claim was denied I will be getting an attorney