Based on authentic user experiences
M Puska
6822 reviews
N/A
9 months ago
You try to do good and they go after you
You try to do good and they go after you My Dutch partner told me that is because I m buitenlander lol Sins 2019 Slagman and Alektum they are after me with more bill and more and more My Case by Zalando is already close and they still after my ass They don t answering my emails for months After while I get new letter with new dossier and new Court case and more pay When I contact Alektum they say they have nothing to do with it that t I must contact Slagman When I contact slagman they say I have to contact alektum I have emails as prove lol this is not a joke I swear When I call they let me wait and wait and they hand up I actually over pay because they confused me well Now actually they should pay me back yet they make new and new bills I have prove of payments and prove from Zalando that the case is close They still after me After reading so much complains on the net I thought I m gone do something about it This is the start Very annoying as you can imagine how much frustrations I have They think some buitenlander in Holland but I have rights too This will get sort out other wise I will look for help or Advokaat
Marije Spaargaren
6822 reviews
N/A
9 months ago
Not even worth 1 star
Not even worth 1 star I was sent a text message that I still had a bill to pay in november I paid it and they called me a week later Turned out I paid the bill for somebody else Month later after lots of phone calls e-mails and promises from Alektum I still have not received my money back Shame on you Alektum They keep calling me and tell me they will sort things out The man on the phone even hang up on me Spoke to him earlier but he did not remember it What a terrible organisation
Michael Moysakos
6822 reviews
N/A
9 months ago
0 stars
0 stars Alektum and lisa sorandi biggest scammers ever I got all proves like Mail that i contact sorandi plus answerTrace mail prove that item is returnedReceipt of returnReturn on time I ve send all these to both but Alektum still asking me to pay double price than item costs cause of fee plus that i pay to return it
Eszter
6822 reviews
N/A
9 months ago
Extremely alarming that they can just
Extremely alarming that they can just send you ca 100 - eur in 3 different types of fees because of a technical issue with the original payment provider Is this what the world has come to inkasso companies just pumping money out of people Klarna never gave me a reminder for an Etsy purchase otherwise very easy to use app easy to see your upcoming payments I have apparently missed a payment and instead of Klarna reminding me I am sent an SMS by Alektum that is have to pay XY amount No details on the case in the sms nothing Days later comes the letter in the post box Communication from Alektums customer care is just about the money I will try to talk to Klarna
peter
6822 reviews
N/A
9 months ago
Received a phone call AND an SMS that I
Received a phone call AND an SMS that I have to pay I never heard of this company and did not order anything with my phone This looks like a VERY BAD company that doesn t do any check before threatening addition 19 08 after reply OK this company pretends to be serious see the rating decide for yourself I never had anything to do with them I never ordered anything with my phone or phone number They force me to pay an unspecified fee And now I have to make contact REALLY Better admit that this was wrong IN EVERY WAY
peter
6822 reviews
N/A
9 months ago
Several threatening phonecalls without
Several threatening phonecalls without any info and SMS from this TERRIBLE company unfortunately they cannot give me any additional details I DID NOT order anything did not give my GSM number and I certainly do not have any outstanding invoice VERY professional maffia style
Sherry ann Pestovics
6822 reviews
N/A
9 months ago
You guys are fuckibg scam I have like 5
You guys are fuckibg scam I have like 5 bills worth of 1 000 euro and they keep on sending bills every freaking week I ddnt owe anything or in Zalando if I ordered I paid it automatically and it s deducted on my account Alektum group you re a freaking scam in people I won t pay anything or any cents from you guys I will consult it to my lawyer
peter
6822 reviews
N/A
9 months ago
AGAIN a threatening SMS from this
AGAIN a threatening SMS from this terrible company that has NO reason to contact me even less to harass me I do not have any unpaid invoice and never ordered anything with my GSM it s a dumb-phone but that probably doesn t bother Alektum This should be SEVERELY punished much better LIQUIDATE the company send managers to jail
peter
6822 reviews
N/A
9 months ago
AND AGAIN a call and SMS from the
AND AGAIN a call and SMS from the Alektum SCUM I already lost count how many times STOP THIS TERRIBLE HARASSMENT I told them I have nothing to pay and that a claim is total bullshit But they do not listen They cannot tell me what the claim is about and the SMS they send does not show anything just a link that I cannot read execute anyway But the harassment continues If Alektum is so sure that I have to pay why not show up at my door with an invoice Or send it to my address Of course it would be VERY nice to add some PROOF for these ridiculous claims Does Alektum really think I am going to connect to their site or office to verify a file they have on me After many months of harassment Connecting to a CRIMINAL enterprise Doing the work that they should have done themselves My Christmas wish an oversized boot that comes down from the sky Monthy Python style that completely crushes this TERRIBLE company and its owners I really do not understand how companies like this are allowed to operate ABSOLUTE SCUM
