Aquasana Reviews

Aquasana 5300 under sink filter

I bought an Aquasana 5300 under sink and did not have as much water flow as advertised I bought replacement filters and only got a dribble of flow Called customer service and was told that they had a shipment of filters that were a little short and I needed to put a quarter under the filter I got a fair flow but what s wrong with this picture I bought another set of replacements and the same story I m done with this company

This company is one of the most poorly

This company is one of the most poorly run companies around We have had our system for about 4 years and it has been a problem off and on in those 4 years their water for life cost a ton of money and if your house is 2200 square feet or more the system needs frequent filter change it is difficult to get adequate water in your house for sinks and system can not handle the muti pressure issues at the same time The people at customer service are nice enough but do not follow through with what they say they will do good luck in getting your invoices once they charge your credit card So beware in any purchase of such a system The idea of clean and purified water is what we all want if you have a good company to work with you on that goal It is not Aquasana

I bought A whole house system from them

I bought A whole house system from them and have tried repeatedly to get them to email me back on an issue I am Having I was told to replace the Descaler because of low water pressure First customer service person was nice and said if just have to pay shipping Was willing to do that The second one wanted me to take the system apart and bring the tank outside and provide a video Ridiculous for us to do and impossible as we are not young people Their customer service is terrible and are not standing behind their product that has been serviced by a recommended installer from them Do not buy They will not answer my emails Sent 3 times No service if there s a problem Very disappointed

SITEWIDE SALES DONT INCLUDE REPLACEMENT FILTERS

Once you buy the filtration unit they claim to have a great SITEWIDE sale on their filters like why would you buy another filter system when you have just bought one The replacement filters are NEVER INCLUDED in the SITEWIDE SALE and they re very expensive

Ordered the h20 whole home system plus

Ordered the h20 whole home system plus uv light system Order shipped on time but ALL INSTALLATION FITTINGS were not included Out 150 for installation service fee since installation could not be done without missing parts 4 phone calls 3 emails finally aquasana responded Parts sent Installer reschedule came and found not all the fittings were sent Another 150 service charge Called aquasana again 1 hr on hold Aquasana does not have basic checklist to ensure all parts sent Something seriously wrong with the mgt of this company Beware before ordering you may not get what you ordered Update File a complaint with the Federal Trade Commission alleged violation of the Consumer Review Fairness Act I belief Aquasana by claiming 15 000 positive reviews is misleading consumers Maybe time for a class action lawsuit

Awful service

On the surface this looks and likely is a good product but I have been trying to get replacement filters for 4-6 months with no success being told time and again that there are problems with shipments If I cannot use the device what s the point in it Aquasana UK service has been appalling

Beware of CleanH2o

Beware of CleanH2o It s operated by the salesman selling the filter to you He has created an alias to conceal the facts Proceed with caution as he is not a plumber and claims to have been in property maintenance Which is extremely misleading as I know it to be a fact he was picking up trash for apartments His plumber will be found on Craigslist Aqua sana is full of deceit

Aquasana are scammers Dangerous Product

Aquasana scammers please dont trust themNo physical address selling something you would be putting in your body Try Googling themIf you give them your credit card that will charge it without your awareness They try to make you believe you subscribed to the ongoing subscription Support pretends to put you on hold only to say the items you never ordered shipped Funny thing is I called UPS and said the items from my tracking number wasn t picked up yet One more thing the Custom Charges for Canadians are insane Buyer Beware I encourage more review need to be written they make it hard to complain about them

I bought my under sink unit from a

I bought my under sink unit from a Canadian website which never mentioned anything about prices being in usd or products being shipped from the USA Now my filters must be shipped from Texas to Canada and the brokerage doubles the price Do not buy this product unless you re in the USA You re price will double at a minimum if you do You also will not be able to buy the filters at any stores Huge disappointment