Backmarket Reviews

Rapide simple et efficace

Parfait

Top service super rapide

Good quality pc Timely delivery

IPHONE conforme la description et re u en 2 jours IncroyableMerci

Rapide efficace conforme la description Je continuerai faire appel vos services

Iphone conforme a la description Tres bon etat et fonctionel

Product not received due to incomplete address according to UPS Still waiting for refund from reseller requested 5 8 2020 Update refund received 17 08 after five follow up messages to reseller

I hesitate before writing as there was one gentleman who was quite helpful - I ordered and received an iPhone 11 Pro Max after having paid 995 vis PayPal - it arrived beautifully packed but after a couple of days I realised the phone wasn t working I contacted the company and they told me to try different things - to no avail - I took it to the nearest town to an ITech store where they put in the details of the phone into a computer I was then told that the phone was BLACKLISTED AND THEREFORE BLOCKED - AMAZING I was so stressed by this time emails back and forth no reply s etc 995 down the drain so I thought Eventually Back Market sent me a return label and I packed and sent the phone back thinking WHY SHOULD I HAVE ALL THIS HASSLE I eventually received an email saying that as I had paid by PayPal I would have to be refunded this way BUT THE SELLERS COULD NOT PERMIT THIS OWING TO AN ISSUE ON THEIR ACCOUNT - aren t these phones tested first Another three days of torment before I was asked for my Bank details where the money was eventually refunded such a dreadful experience but I would never want to go through that again with so much money at stake - I obviously thought it was all a scam yes I did eventually get my money back but I fail to understand how a company could be run so disastrously and still be in existence

I was scammed I bought a 2017 imac 5k i5 32gb ram 2tb and I received a 2012 imac with totally inferior characteristics in all aspects and the customer service is very bad they make the change and if you are not attentive and you don t check all the specifications they will scam you