AI Review Summary
Based on 86 reviews
Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.
What customers love
- Easy to use website
- Quick booking process
- Helpful staff
- Good value
- Competitive rates
Common concerns
- Claim delays
- Website crashes
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Last updated 3 days ago
J
John Kent
Very easy website to navigate and competitive pricing
C
Customer
Brilliant company
Brilliant company great prices
S
Sonja
Fast Response
I had an unusual query regarding the insurance that was checked out and answered very promptly Very good customer service
C
Cathal
Top class service
Very simple easy and quick to use
S
Sven Elbert
The wrong surname autofilled into the
Booking with you was quick easy and included everything I needed for my travels Iver to Australia Staff were very informative on the phone and online they had a good breakdown of everything they can provided
J
James Cooney
Review on insurance taken out
The wrong surname autofilled into the policy I got straight through to a customer service rep who changed it over for me immediately when I was on the phone Thank you so much really great quick and easy first experience with them
S
Sean Bresnan
Insurance for Penang
Very clear on cover and comprehensive on the list included Ideal for those going touring working etc and price reasonable for the time involved quick and easy to follow www and I was recommended to your package by a friend who took one out too
C
customer
Quick Easy Affordable
Very clear and easy process
A
Alison Crotty
Simple cheap quick
Hassle free from getting a quote to purchasing the insurance Haven t had to use it yet so can t comment as to the claims process
S
Shane Donoghue
Easy to organise and value for money
Very simple and cheapest available