Backpackertravelinsurance Reviews

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4.08
86 reviews
Great Rating
Based on 86 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 86 reviews

Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.

What customers love
  • Easy to use website
  • Quick booking process
  • Helpful staff
  • Good value
  • Competitive rates
Common concerns
  • Claim delays
  • Website crashes
  • null
  • null
  • null

Last updated 3 days ago

C

Only bought the other day

I only bought it so no idea if there any use Easy enough and straight forward buying on line though
C

Purchase policy on line and receive no

Purchase policy on line and receive no email regarding policy etc I had to ring four times and contact customer service to get a response not good business and paying up front seems very poor service Kind regards T
J

Had to do twice

Hello For some reason when I picked worldwide excluding usa Canada the policy I was given was instead for aus new Zealand I cancelled the policy am still waiting for refund and redid it again and noted this kept happening However before final payment I figured out a different way of selecting so aus new Zealand wasn t automatically picked
C

Easy to use service and self

Easy to use service and self explanatory However I got confused on medical grounds I didn t know if I should ring or not I didn t have any issues so I didn t but I had to read and reread it wasn t clear to me
S

Great

Really quick easy to nagivate through Everything is explained thoroughly so very good experience on that sense However I was charged for two policies and the money came out my bank twice so this was frustrating Although hopefully it gets rectified