AI Review Summary
Based on 86 reviews
Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.
What customers love
- Easy to use website
- Quick booking process
- Helpful staff
- Good value
- Competitive rates
Common concerns
- Claim delays
- Website crashes
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Last updated 3 days ago
J
John Kent
Would not recommend this insurance company paid 470 for two year cover When In Asia I contracted dengue fever and pneumonia my total bill for the doctor was 97 and they offer to repay me 20 god forbid something more serious happens and I have to pay cause who knows what I would get back I personally can t see a point in paying all that money for insurance for them to offer to repay me less than 1 4 of my overall medical bills
C
Customer
I could not get my certificate up on my
I could not get my certificate up on my computer which was a complete joke To be able view my files it should be a lot easier
S
Sonja
Make it very hard to claim especially
Make it very hard to claim especially given you ll need to claim whilst traveling Doesn t help with the stress