AI Review Summary
Based on 86 reviews
Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.
What customers love
- Easy to use website
- Quick booking process
- Helpful staff
- Good value
- Competitive rates
Common concerns
- Claim delays
- Website crashes
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Last updated 3 days ago
C
customer
Easy to organise and value for money Would definitely recommend
M
Matthew Woulfe
Easy use
Prompt and easy process
E
Evelyn Harford
Had a minor issue
Easy use and reasonable
J
JACK DONLON
Very good value
Had a minor issue It was sorted very efficiently Thank you
K
Kevin Dunne
Reassured whilst on holidays
Very good value
J
Jarlath Birt
Quick and convenient
Easy to do while being reassuring and reasonable price
J
Jannsen
Very easy Website to use
Very easy Website to use very quick reasonable rates
C
Colm Connelly
First Time Booking
For my first time booking travel insurance Backpacker Travel Insurance was so seamless and informative All the cover is fantastic for the price and every step was intuitive and informative
J
John Kent
Very easy to ger quote and Very helpful
Very easy to ger quote and Very helpful advice from agent on phone
C
Customer
Great service
Great service straight forward and easy to use with upfront costs and insurance