Birdie Reviews

Birdie | The smart homecare technology partner

birdie.care
4.04
105 reviews
Great Rating
Based on 105 user experiences

Rated 4.04 out of 5 by 105 Happy Customers

57.1%
19%
7.6%
2.9%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
P

On the whole it is much easier to do

On the whole it is much easier to do the daily reports on my phone I would really appreciate it if there was under liquids drinks an item for MILK SOUP JELLY ETC as these are liquids which help increase the liquid intake for our elderly clients Please thank you
C

A Very Useful App

Birdie is a helpful app and enables me to record most facets of my client s day concisely I do feel that in places it lacks flexibility If one adds something in error e g PRN medication or drink volume one cannot go back and edit it One can also not edit or add to comments under mood or mental health Under Incontinence one cannot note that a pad was wet AND soiled One has to add 2 separate entries which appears 2 indicate that 2 pads have been changed Adding photos is not always possible at the time one notices something that should be highlighted It is not possible to take a photo and add it later when updating Birdie
A

Easy to use from start to finish

List of clients at my finger tips care plans tasks and call logs to keep you informed and updated Concerns are easily raised without having to speak to anybody Would be super helpful if birdie was able to log total miles from first to last client so we don t have that extra work at the end of a week monthWould be helpful if we could tag discontinued no longer needed tasks for deletion
P

I agree it s working great for the

I agree it s working great for the carers However for managers imputing runs I find it stressful It doesn t add up the carers hours for the week my old system did this You can t just drag a run into another run you have to unassign the run and shift it s time consuming and stressful
V

lot needs improve clear instructions

lot needs improve clear instructions on a long visit with lot needs x2 care staff you have to stop log when other care staff return just needs one who do full call to log and in-between separate there log medications need a alert some how if missed
J

Best app for recording information

I am a carer I have beef working for nearly 3 years I m my view so far This is the best app to convey and record all the required information And I have heard the information can be even share to family and respective concerned authorities
L

Great support and guidance from the

Great support and guidance from the Birdie team to migrate from one system to another I was provided with one to one Training throughout migration and also once we went live James and Sarah have always provided continuous support
M

It is a very smart app to keep care

It is a very smart app to keep care records giving all information about clients and their care Good for time management and easy to use This made me more confident about doing my work efficiently
D

Having never used the system before I

Having never used the system before I was a bit nervous at first but the help and support guided me through every aspect Support is excellent and could not thank them enough for their patience especially Josh who was able to resolve all of my queries with kindness Please keep up the good work what you are doing is excellent
C

My absolute pleasure to be working with

My absolute pleasure to be working with Birdie I know change can be daunting especially for those who have not been exposed to technology during early years of working life but this is something to embrace and revel in the stride s forwards Birdie gives us The advantages are unmeasurable to us that have relied upon manual labour tasks to provide authority and regulators information Time management alone speaks volumes I did my weekly medication audit this morning and only 2 charts to view whoop whoop Medication has always been the Achilles heel of all branches not no more if they adopt the positives

About Birdie

Everything you need to run your care business - from care management and rostering, to finance and auditing - made easier, faster and safer with the power of data. Trusted be over 1,000 care providers of every size.

United States

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