Broadspiretpa Reviews

Dreadful

Dreadful Communications a total nightmare Multiple layers and hellish bureaucracy Just texted me asking for feedback on a job that was done 4 months ago I am not sure any humans work there

MONEY TAKEN NO SERVICE

Despite your assurance that my stolen van now recovered has been submitted to the engineer for a report and is currently simply awaiting information on the last step When I got to the vehicle compound yesterday and discovered that it was still in the beginning stages over a month ago I was shocked to realize this The van will be destroyed today by the police as no communication has been forthcoming I have sent numerous messages today No reply from you or your sister company

Lol this company are a joke

Lol this company are a joke I just skimmed the reviews and saw one saying they sure do what they can to delay a claim or avoid paying How accurate It s been almost 7 weeks I ve had no vehicle or any payout They have rude receptionist snobby female staff they take ages to reply to your emails no matter how quick you reply back to them They don t communicate with other companies involved so you forever have to do the chasing everyone around I may aswell work here instead I ll be glad to finally get my payout and never have to deal with these again Avoid Sure cuvva is cheap sometimes but when it comes to an accident that wasn t even my fault may I add you realise why they are cheap Something had to be good about them

It s a shame one can t give a Zero

It s a shame one can t give a Zero rating This company has been the bane of my life since my accident over 3 months ago I am not their client I was the wronged party in a road traffic accident Their engineers deemed my car a total loss and up now I am still waiting for my settlement funds 3 months on The customer service is very very indifferent aloof and bordering on rude Please avoid

They will never respond

See attached photos Bedbugs The room was infested My family worse of all newborn suffered bites to the point of need medical treatment My family lost 7 days of clothes The hotel acknowledged the issue but only offered to switch rooms with a partial refund The corporate office apologized and directed me to file a claim with their insurance company Broadspire Broadspire is a joke and only exist as a answering machine and email address which does not reply It s been a week since this started and I haven t received one call or email Whenever I call I get apology and a promise of a call back in hours The call never comes This is the worse experience ever Stay somewhere else Looking a good attorney to resolve this on my behalf

Cuvva the app insurance is operated

Cuvva the app insurance is operated broadspiretpa co uk They are the worst company I have interacted with No communication No information No follow upThey have been holding on to my funds to be paid out it s been over 4 months now Very bad company

This is not an insurance company

I unfortunately had the insurance through Revolut and would have never chosen this option if I had known how terrible their service is I thought I had travel insurance but nothing seems to be covered with this joke of an insurance Even the most easiest straightforward claims take several months to process My nearly brand new MacBook Air was valued at 50 after five months of submitting the claim I have several doctor s visits that I have claimed but there s absolutely no answer at all even though I ve been following up I was about to change my travel insurance provider but Revolut announced they won t be working with this ridiculous company anymore

WORST CUSTOMER SERVICE EVER

Like everyone else here 1 star is just too much another driver hit me in Sept when I finally got a garage and a price 6 weeks ago I only got acceptance last week of the amount for the work I have emailed 5 times this week to claims handler Leanne who has ignored me You can t call because they are not taking 3rd party calls I need to get my car back and this company are making me feel i am in the wrong For your information here is my claim number 6685886

One star is too many

One star is too many Currently waiting on this them to pay out for a claim made in November 2021 despite the driver accepting liability I have called on numerous occasions one of which included a staff member saying that they only cover house insurance and that I have the wrong company Completely ignorant to emails I am appalled that they are allowed to continue operating