Brunelengraving Reviews

Bespoke, High Quality Engraving Services | Brunel Engraving

brunelengraving.co.uk
3.58
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.58 out of 5 by 137 Happy Customers

43.8%
13.9%
13.9%
13.9%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

The majority of reviews for Brunelengraving are positive, highlighting excellent service, fast delivery, and high product quality. However, a significant number of negative reviews point to issues with misleading descriptions, poor quality materials like painted wood instead of real wood, and shipping problems. The overall experience is mixed, with strong satisfaction with engraving work contrasted by recurring fulfillment and accuracy issues.

What customers love
  • Helpful customer service
  • Easy ordering
  • Effective communication
Common concerns
  • Expensive pricing
  • Wrong items shipped
  • Misleading advertising

Last updated 2 weeks ago

J

Easy process from start to finish

Easy process from start to finish They made a lovely plaque in my father s memory Offered some design options and allowed me to correct some mistakes I made Reasonable price and nice people
P

The web site was simple to use

The web site was simple to use regarding the order The product arrived well packed I ordered the natural slate and the item looks very good and well made Not sure how long the print writing will last
S

The team listening to my request

The team listening to my request including a couple of tweaks to the proof It is perfect thank you for your care and professionalism
C

We have use Brunel for many years to

We have use Brunel for many years to make the pew plaques that we have in our church The plaques are well made and the process very easy They are a very friendly manufacturer and are always available at the end of the phone to help me We have also had a few A4sized plaques that are pre mounted These are beautiful and look perfect for the inside of a church
C

A plaque for a gravestone

I needed a plaque for a gravestone Brunel Engraving was the only place I found where I could upload my design as a jpg I received the plaque about three days later It looks great I would have suggestions for improving the experience but I am very pleased with the result
R

Small memorial plaque

Products clearly described on website I was able to ring and speak to someone who knew the product and could answer questions Patience because it took some time to secure the necessary approval and finalise the text Once order was placed it was turned round quickly and delivered safely
D

Extremely pleased with the two plaques

Extremely pleased with the two plaques I ordered The design tool was easy to use and having opted to see a proof prior to production I was confident in what I had requested It s not the cheapest but the quality is excellent
S

We have used this company for family

We have used this company for family pet memorial plates several times At a time when the family are upset this company can be relied upon to delivery a quality product quickly and efficiently with no stress I wouldn t use anyone else
S

The website was really easy to use

The website was really easy to use always a good start The communication was great Really quick delivery and the product was really well made and we were really pleased with it The only thing I would say is that I purchased a wall mounted plaque and I thought it would have come with the brass wall fixings but it didn t
S

Excellent

Everything about the process of ordering through the website the service quality of the product a memorial plaque and the delivery was first class Many thanks

About Brunelengraving

Custom engraved nameplates, plaques, signs, badges & table numbers in all materials. Quality craftsmanship. Fast delivery. Personal service. Order online >

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business