


Based on authentic user experiences
Vets
6735 reviews
N/A
11 months ago
Fantastic chat with the advisor Rhys he
Fantastic chat with the advisor Rhys he really went above and beyond
Steve Forester
6735 reviews
N/A
11 months ago
We have been trying to resolve this commercial property change of leaseholders
We have been trying to resolve this issue since July and today spoke to Kieran who has resolved the problem quickly and efficiently Thank you
Elaine McAndrew Finance Assist
6735 reviews
N/A
11 months ago
Spoke with Euan Campbell today
Spoke with Euan Campbell today who helped me to resolve a query regarding a Water account He couldn t have been more helpful Nothing was any bother and he finally resolved my query
Dierdre Lensly
6735 reviews
N/A
11 months ago
Is was a pleasure speaking with Thomas
Is was a pleasure speaking with Thomas today He was very efficient and helpfull
Paul
6735 reviews
N/A
11 months ago
Very helpful customer service
Very helpful customer service Resolved my query quickly
customer
6735 reviews
N/A
11 months ago
Helpful Advisor
The Customer Advisor Surinder Kumari was patient and dealt with my question in a professional manner I was provided with the information I required without any delay I was very pleased with the response
DM
6735 reviews
N/A
11 months ago
Alfred sorted out several issues all on
Alfred sorted out several issues all on one phone call - even going as far as to send over the invoices to save us trying to navigate the portal to find them
Firefox
6735 reviews
N/A
11 months ago
David Burns In Customer Support
I spoke to David Burns today over the phone firstly David listened to my issues and was genuinely apologetic for the poor customer service encountered over the past year David took the time to help resolve my issues and made sure I understood the best plan of action moving forward as discussed for that David thank you he s the difference between loosing or keeping Castle customer All I can add to my feedback is Employ more David s
customer
6735 reviews
N/A
11 months ago
Your colleague was very proficient and
Your colleague was very proficient and answered my questions quickly and well Many thanks for your service
Gisele Suarez
6735 reviews
N/A
11 months ago
Francesca Cafolla
Francesca Cafolla was helpful and solve my query very fast