Cia-landlords Reviews

Purchasing Landlord insurance

This was a very quick and easy purchase David explained exactly what the policy covered and all my questions were answered I was able to tweak the policy to my requirements Very happy with David s professional approach Also pleasantly surprised with the cost Thank you

Insurance Renewal

I have a number of buy to let insurances with CIA What is important to me is an annual competitive quote and a fast efficient renewal process CIA offer both

Great telephone call

Great telephone call easy to deal with with no nonsense and a competitive quote

Competitive cover great service

I just renewed my Landlord Buildings for another year with CIA whom I have always found to be competitive and really easy to deal with This year like many people I needed to trim my bills where possible and when I explained this to Hannah at CIA she worked through my policy with me and managed to save me just over 20 off my renewal premium and was an absolute delight to deal with I have always found all the staff at CIA to be highly professional great to deal with CIA Insurance cover is competitive and everything is efficient simple done in a very helpful manner from their UK base An easy 5 Star recommendation and 5 Stars too for Hannah who was terrific Thank You

Competitive prices

I ve bought my landlord s insurance through this company for many years now They are always competitively priced When I receive my renewal price I phone through to them and they usually manage to bring it down a little for me Easy professional to deal with over the phone I ve never had to make a claim so cannot comment on how well they deal with claims

Very helpful and efficient service

1 hardly any wait to be answered on the telephone 2 very helpful and clear explanation of the insurance terms 3 premium increase on last year quite modest in comparison with other insurers4 Dominique who dealt with me had a very friendly manner and was very helpful

Very polite helpful yet welcoming

Very polite helpful yet welcoming I felt valued as a customer particularly when he discussed looking at certain aspects of the insurance that you wouldn t normally consider i e having the flat roofing checked every 2-5 years by a professional to validate state of repair as it may be a clause I would recommend

Awesome Amina

I have been dealing with CIA for many years insuring the properties we run as a Holiday Let business Without doubt Amina has been the best CIA employee I have spoken with to date She offered such good advice insightful support and suggestions and was professional thorough efficient and thoughtful If her potential has not already been considered for a more senior role manager or trainer she should be she has the intrapersonal skills and friendly manner that would be an asset to develop a team or department Thank you for making the call so pleasant and productive today Amina