Reviews
3.65
5-star
50%
4-star
12.5%
3-star
5.83%
2-star
15%
1-star
16.67%
Filter
Recommended
Verified
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Vlad V
N/A
1 year ago
Positive knowledgeable response
Had a satisfying experience with the customer representative named Eric Smith He provided positive knowledgeable response The only issue that I would improve is the response time of the support team Thank you
David
N/A
1 year ago
Amazing service from Nethaniel
Personal immediate and excellent discord customer service excellent Thanks Nethaniel Despite the meteoric growth of the company and impossible challenge keeping on top of the multiple moving parts Discord service response today is impressive thoughtful and immediate Brilliant business model potentially game changing for many people around the world Keep it up
tom rice
N/A
1 year ago
glad to see the change back to monthly
glad to see the change back to monthly downtime credits from yearly credits now we just need to get back to yearly renewals from the recent change to 3 year renewals thx
Tv
N/A
1 year ago
Jesus Guillen Compass Mining was
Jesus Guillen Compass Mining was extremely helpful when I had a query Replied in a timely manner and is fixing my issue
TitoBit
N/A
1 year ago
Compassmining support team is more than
Compassmining support team is more than great Erick Smith was exelente answering all my questions and in no time
Customer
N/A
1 year ago
i was worried about being delayed as it
i was worried about being delayed as it seemed to be normal but my miner came online right on the estimated date - thanks
james M
N/A
1 year ago
Compass has help me build a fleet of 16
Compass has help me build a fleet of 16 miners I have experienced growing pains with them but overall they are a great company
Mike Guo
N/A
1 year ago
Early customer
Early customerLike any new business there are some growing pains but overall I have been happy with my experience
Chris Robin
N/A
1 year ago
Called customer service
I needed some assistance and Jesus at compass mining made the resolution for me simple timely and professional Much appreciation for you Jesus Super happy you handled my call
BitByBit
N/A
1 year ago
Great service team at Compass
Great service team at Compass At times replies can be slow but these guys always answer and do a good job of resolving issues Guarav was very helpful
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