Coventry-homes Reviews

STAY AWAY - POOR QUALITY LIARS

I signed a contract in November 2021 in Cambridge Crossing Celina TX and the construction started in Feb I am about to close the house in couple of months I had very bad experiences with their sales team and the Project managers They have neglected all my requests despite of having my attorney copied I am writing this to make sure no one suffers from these people I have requested sales team to add a floor plug in the living room and this was agreed to add a floor plug as this was not present in contract I have agreed to pay the 500 change fees and requested the change The sales team never responded to this for several weeks I have written emails to the salesperson requesting for this to update in the contract and share it with me I called several times to request and the Sales team responded saying Don t call us we will take care of it I have call records for the same conversations and I am going to take legal actions on them To my surprise the foundation took place without floor plug and Coventry had to replace the Salesperson due to lot of complaints on her I have written and phone conversations stating Floor Plug will be added in the living room I have done pre-drywall 3rd party inspection I had submitted the report and the same Salesperson refused to address any of the issues without looking at the report There are several issues found in the report and are reported by City later I was under impression that Coventry is a quality builder but its just a myth its like any other regular builder like Lennar After the dry wall is completed I was requested for a pre-drywall inspection report study This is a classic example of their quality and process It s a JOKE I thought they took this seriously and going to address the issues after wasting 2 hours of time they went over the list and said none of the qualify for fix Even now I have several issues in the house and I don t have the satisfaction of a quality house This is to let everyone know that don t fall for their tricks none of the Coventry team is supportive and listen to your concerns I will never go near Coventry in future and I don t recommend this to any of my family and friends

Dishonest and hard to contact for follow up

Don t quite understand how all 1-stars leads to a 2 5 star rating but that s beside the point that this company cannot be trusted Steer clear of this dishonest company with zero idea of customer service We dealt with a very charming sales person in New Braunfels and fell for his promises giving him the initial fee for land analysis design selections and drawings That was in February 2021 and the pain ensued We never got drawings that were correct The first version was mirrored backwards and we were assured that would be corrected but never was At the design center the designer had to do a mirror copy of the drawings in order to continue the work The design center was painful and ended up being overly complicated and incomplete After working with a design consultant for 3 visits we heard nothing for weeks When we called to check we were assigned to two design consultants who were rebuilding our design choices from previous visits and notes they could piece together After completing this work with them in April finally we heard nothing again For months No land preparation was ever completed No hole dug no analysis performed on my land So for the three things we paid for we got about 2 3 of one In conversation with the sales person I expressed how displeased we were and how could I trust them with more money when I was never communicated with and had to initiate all contact I was assured we d meet every two weeks to keep track of items That was in May and the last conversation had Finally in October we announced we intended to walk away They processed a refund and returned a small portion with no details invoice or other explanation These guys are long on sales pitch and short on delivery I am so very disappointed we wasted time with them from the beginning but thankful we didn t pursue them to build our home Beware

Thieves

MHI Partnership Ltd d b a Coventry Homes DAM225 Coventry Homes were contracted to build a home on 1 15 2019 They advised house was ready on 11 29 2019 at Thanksgiving Holidays when no Title Company was open to close we showed up for closing but they could not accommodate our correct names on the contract and did not show up for closing They stole our 18 290 00 Earnest money They failed to close purchase of the property as required by Contract Original Contract This was our FINAL HOME what turned out be sheer hell to deal with them they hide behind low paid and overworked Sales Person so that they can steal your hard earned money as they do not know how to build home after they claim they have built 55 000 00 homes This is the only way they can make money by stealing and ripping p n They are liars and thieves to rip people off One would thinks they can read blue print Our FINAL HOME has so many flows I would not trust Mr Pospisil Mr Chas Geise Ms Freddi Lovin emotional person cried at a drop of hat and runs to superior who now works selling insurance They could not even follow a simple Construction Design Diagram which they charged us for they did not build house as per diagram yet wanted full money They changed and added verbiage to Para 30 page 8 which would take away Buyers Rights without Buyers knowledge it is Concealment of information which can destroy buyers enforceability of specific condition and apply AS IS Clause We were forced to sign the Contract 22 misrepresenting facts Construction Diagram dated 1 15 2019 by Joe Pritchard was sent to Architect on same date but was not incorporated nor was the house built in accordance Mr Rudy Pospisil is not a trustworthy man nor does he keep his word and he hides behind low paid staff to protect himself This Company is unscrupulous do not do business with them or build with them even if they are the last company on earth It is a sheer nightmare to deal with them

This company is crooked

This company is crooked We moved to Texas and were looking to purchase the house The sales rep arranged everything so fast for us The company collected our earnest money and asked to use their preferred lender for mortgage We did we were preapproved with them submitted all the required documentation but at the end the lender denied us due to our recent move and change of jobs - so what do you do when you move I guess never buy a house We contacted the company to return our earnest money and that s where they showed they true colors They dragged the time for the whole month then sent us to corporate office to contact Brian Grigsby He talked to us once and told us he will get back to us the next day But it never happened We called them every day for last 2 weeks requesting to talk to him The guy doesn t even have a voicemail The receptionist is instructed to take information and that s it they can t give us anybody else to talk to This is like a scam They are so quick to get hold of you to get your money but have all the excuses not to call you back if you need something from them What kind of business is this and what kind a management do you have if you get the messages that somebody wants to talk to you but you can t find the time to resolve the issue All I can say to people who are looking to buy the house from Coventry Homes please be careful as they work like scammers And Brian - I gave you all the chances to be a man of integrity to talk to us and make things right but you are just brushing us off and lying So I will post everywhere I can the poor ratings of your company and will spread the word to all the realtors I know to avoid you at all the cost You want to make it right - return us the money

They deserve no stars just a note that karma will bite hard

They deserve no stars this builder has put us through hell Stay away and share our story was aired on CBS They are liars deceptive and so is their in-house lender This builder is deceptive and corrupt They deserve no ranking this company will take your money and go through the entire process then yank the contract from you Do not buy from this builder They do not care and even if you write to the President of the Company no care or thought on what their company s sales and construction managers are doing they will lie to your face I do not know how they sleep at night doing what they did to us We had been in contract for over 6 months went through every meeting all of the design process the electrical and preconstruction meeting one week after it they pulled our contract saying we were no longer approved which is a bunch of bs We had over 24K into it as well These people are awful stay away Liz Jacob Jason Dennis and their joke of an inside lender Brad at FC Lending Hear any of those names run Their President even Gary Tesch - the entire builder corporation is awful You can Google Dennis and Amie Brown CBS did a story on our situation which has left us homeless and having the most difficult time finding a home

DO NOT BUY WITH THIS COMPANY

My boyfriend and I built a home with Coventry homes over a year ago now We have been putting in warranty request for 6 months At the beginning of Dec we finally spoke with someone who told us that we would get start in two weeks When that time came around we still recieved no schedule or communication They then changed their plan and told us we would have to wait until the houses were done closing in Dec We have been waiting six months with 54 warranty items that need to be fixed Some of which are a danger to us being here in the home I would never recommend this builder to anyone We stop receiving any communication from many people in the company after closing DO NOT BUY WITH THEM You will not receive the customer service or quality you are paying for

Where do I even start

Where do I even start You just have to make sure that you re stopping by the construction site a couple times a week to make sure that they didn t put the wrong frame on the front door wrong frame for the bathtub in the master bedroom that the cabinets that were installed in the working kitchen aren t broken that the back door is not too big for the frame and you don t have a hard time locking and unlocking it That the master bedroom closet looks like what we asked That you don t have a water leak in the sprinkler system that is NOT covered by warranty months into moving in to your home That the plumbing is adequate enough so you are able flush the toilets every time without it clogging I could go on When the financing portion of the process comes about make sure that you notify them 30 days prior to the closing date that you have your own lender and won t be going with their lender If they give you a closing date and it s in less than 30 days and you didn t tell them about your lender you re out of luck Don t bother calling corporate office because Max the VP over the financing will not only not return your phone calls and messages he will tell the sales associate to tell you that HE WILL NOT BE CALLING YOU BACK If I could give negative stars I would

Horrible business practices and worse build experience

We fell in love with the Coventry Tomball model and the neighborhood Artavia Everything was so peaceful and serene We decided to go with the Nash model It s similar to the Tomball but smaller We received a nice incentive and somehow spent additional monies at the design center Everything started out as planned oh but it took a horrible turn for the worse Every step took months not weeks but months The home started in March and by August the drywall was finally completed and painted The sales manager kept our hopes up for a while but after a few months I think even she gave up We came to the construction of our home to find kids putting up the bricks with drunk workers and we contacted our sales manager and was told it s fine they re out of school Every one does that Nope not us Needless to say we walked away and lost quite a bit of money but hearing the horror stories about Coventry made me feel it was the best choice to go with another builder I never thought I would say this but please DON T build or attempt to build with Coventry Horrible company

Worse company ever

Worse company ever do yourself a favor don t build with them I reported a sinkhole 11 months after purchase They just put a bandage in the problem They put some dirty on top of the sinkhole Two years later the very sinkhole is back I called a plumber and he found the reason of the sinkhole is because the Sewage drain pipe is cracked and the water coming out of the crack is causing the sinkhole I report it everything to them and they just saying is not covered by the warranty but the contract says otherwise I reported the issue before the year I have called and email and they just ignored me I have left like 20 voicemails for them to call me back and they never do