Cruisedirect Reviews

The live-chat assistance is so helpful

The live-chat assistance is so helpful Camille R patiently solved my payment problem and provided me with information reminders I should know before my cruise trip Many thanks to Camille

Thalia provided excellent service

Thalia provided excellent service with a rather complex and uncommon issue I was facing She called Celebrity Cruises and escalated the issue as appropriate I will follow-up in a week Thanks Thalia

Joana

Joana did an amazing job in helping me to book a cruise with a short notice She understood my need very well and took time to answer all my questions also She has made my online experience wonderful and easy Thanks Joana

A nice experience of online chat

Angelo is very polite friendly and efficient He helped me solve some questions and finally I booked my first cruise trip in my life A very nice experience with CruiseDirect

Was assisted by Brenda to book a cruise

Was assisted by Brenda to book a cruise that I could not arrange online due to special request for cabin arrangement She provided all info that I wanted and did everything very efficiently and fast Great service

A very efficient agency and easy

A very efficient agency and easy website It s really to go through a booking and the agents I have chatted with are quick and helpful I m Scandinavian and have tried others but I prefer cruisedirect

Easy booking experience

Camille Rubillos did a great job with a tricky cruise booking which I had to change passenger details halfway through Many thanks

I can not thank Fatima enough

I can not thank Fatima enough for the reservation she made for me She had to go through long waiting times with Celebrity and difficult requests regarding my reservation She worked everything out to my complete satisfaction and delight always being friendly professional and supportive I could not have asked for a better Travel Agent Fatima is a great asset to your company and I hope that I can ask for her help again for a future cruise Thank you so much Fatima you made me a very happy customer Renate

Awesome Support

Excellent support for choosing a cruise clarifying and booking A few hours passed the operator answered all my questions and booked the cruise Thank you very much again