AI Review Summary
Based on 128 reviews
Customers report fast delivery, authentic designer products, and competitive prices, particularly on Italian and European brands. Many reviews highlight excellent customer service, reliable tracking, and secure packaging. Conversely, a significant number of negative reviews cite unresponsive or poor customer service, delayed or stuck orders in customs, and issues with returns or refunds. Some buyers mention misleading customs charges and occasional product defects or signs of use.
What customers love
- Fast delivery
- Authentic products
- Competitive prices
- Great tracking
- Secure packaging
Common concerns
- Unresponsive support
- Customs delays
- Return issues
- Misleading duties
- Product defects
Last updated 1 month ago
R
Renel Dorzil
Hi I am Renel I thank you for shipping the package on time The shoes are nice but was hoping to call before purchased unfortunately the voice was in spanish thank you anyway I liked the shoes I will buy again
B
Beatriz MQ
No tracking email UPADATE got package
No tracking email Had written several times with no response UPDATE Just received email and package has been delivered Would have given them a perfect score but lack of response on emails Also no other way of communication
J
Junior
I would have given 5 stars but there
I would have given 5 stars but there was no real communication nor tracking after the purchase was made That put some doubt in my mind which made me started looking at reviews finding out previous customers had similar experiences Delivery was very quick but please allow customers to track Also their customer care service is non existent
E
Efefe
satisfied customer
I purchased a tailored suit jacket 6 days ago and it was delivered to me today via DHL in a nice thorough packaging Leaving 4 stars because it was not sent in a suit bag nor with a hanger and there are a couple of dust marks on the jacket but this is an authentic piece in a salable condition with all appropriate tags and documents included I would definitely purchase from them again
J
Jeffrey
My order shipped with great speed
My order shipped with great speed making the whole process effortless and smooth great service
C
customer
Takes a little long to receive your package
Great product shipping price is too expensive for the package to take as long as it did to receive
J
James Whitelaw
Great price for a canada goose jacket
Great price for a canada goose jacket Very easy to order and deal withbon the website Packaging not brilliant and tookba bit longer than expected but all together very satisfied
S
Sandra Arenas
I be ever received an email for when my
I never received a confirmation email for when my item was going to be shipped I got tired of checking almost everyday for an update until I got my package 9 days after overall good still good
B
betty swiatek
Trust worthy company
Trust worthy company I received my order 3-4days before the promise I ordered online living in USA beliving that everything will be ok Definitely will order more products from you and promote your boutique to my friends in US Thank you SO MUCH
A
anonymous
Chloe Marcie bag
Quick dispatch genuine item for fantastic price Purchased Chloe Marcie bag in white delivered within days with 50 markdown Delighted
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