Dexcom Reviews

Easy to use anytime I ve had an issue

Easy to use anytime I ve had an issue they re always super eager to help and they don t hesitate to send replacements if yours should fail

I love this company

I love this company I have never been happier with any other diabetes supply company The customer service is second to none Thank you Dexcom for everything you do and everybody you hire

Dexcom uk technical support rang me on

Dexcom uk technical support rang me on Sunday after I had a problem and were very helpful Rang again today to check I have had no further problems which I haven t It s nice to know when things go wrong that they are quick to help even at the weekend

I have been on the Dexcom g6 over a

I have been on the Dexcom g6 over a month now I have to say it s been fantastic so far My order came quickly It s so easy to insert with no pain And very water resistant I found with my libre it fell of all the time It s been wonderful keeping a constant track of my BG levels and my control has improved immensely My only negative is the cost But then you pay for what you get and it s been fantastic so far

Dexcom 7 is unreliable

My Dexcom failed a number of times In my experience it s dangerous Customer service was responsive but that doesn t make up for an unreliable device when lives depend upon it I went back to finger test strips

No tech support

G7 is incredibly inaccurate Tech support will not help they just keep asking completely nonsense questions Will not reply to request for help After filling out a chat request and got connected they just keep asking the same questions all over and then start asking questions that have nothing to do with the issue Totally ignoring the problem until I gave up

I would give it less if I could

I would give it less if I could Customer service is sooooo bad If your receiver fails they just say your on your own The girl literally told me to get my original packaging and call the people that shipped it to me When I told her I would just stop using Dexcom and go with something else she said basically that s your privilege what a bunch of rip off and I think Medicare and the insurance companies should know that this company is just a big big big rip off If you ve written a review on here you should contact your insurance companies and let them know get this place shut down

Well after being pushed into the g7

Well after being pushed into the g7 over the g6 I thought Wow faster warm up easier to apply more accurate I ll go for that 5 out of the 12 I ve used so far have failed after 4 to 5 days Customer service has been great as they have replaced them without problems Not the point though I depend on these to provide fairly accurate readings for 10 days yet after 4 to 5 days the reader starts showing signal loss Then after 3 or so hours of that the reader starts screaming at me SENSOR FAILURE Again customer service has been great but the product has been Garbage I think I m done with Dexcrap

Sensors never work

Sensors never work 1 out of 7 worked correctly and transmitter always stops working Only been using it for a few months and have had to have things replaced every time