


Based on authentic user experiences
Terri Fischman
6731 reviews
N/A
1 year ago
A POSITIVE review
I want to know where the positive reviews are Are there only complainers that reach out on this site I RARELY have problems with the Dexcom I ve never had it stuck if you do hit it with a wooden spoon to release and it sticks just fine for almost 10 days If I think I ll be sweating a lot or in unairconditioned places for long I ll put an over patch over it Dexcom sends them free or order from Amazon Lots of your complaints don t even have to do with Dexcom but about your supplier or your phone connection My new transmitter takes a day or so to even out if I know that I bg test The bg tests and the Dexcom can have a 20 variance And I ve had stellar service every time I ve called I m courteous and work with what they re up against with all the people calling in I ve also learned how to collect a few sensors ahead so I m not in a bind when calling and am able to wait for a replacement sensor to come Remember we DID survive without wireless sensors for years before they were invented I m thrilled to have this device and look forward to the new and improved versions Nothing is ever perfect Deal people
Christina Alexis
6731 reviews
N/A
1 year ago
Easy to use anytime I ve had an issue
Easy to use anytime I ve had an issue they re always super eager to help and they don t hesitate to send replacements if yours should fail
Jamie Beaker Willingham
6731 reviews
N/A
1 year ago
I love this company
I love this company I have never been happier with any other diabetes supply company The customer service is second to none Thank you Dexcom for everything you do and everybody you hire
Susan
6731 reviews
N/A
1 year ago
Dexcom uk technical support rang me on
Dexcom uk technical support rang me on Sunday after I had a problem and were very helpful Rang again today to check I have had no further problems which I haven t It s nice to know when things go wrong that they are quick to help even at the weekend
Mrs Catherine Skinner
6731 reviews
N/A
1 year ago
I have been on the Dexcom g6 over a
I have been on the Dexcom g6 over a month now I have to say it s been fantastic so far My order came quickly It s so easy to insert with no pain And very water resistant I found with my libre it fell of all the time It s been wonderful keeping a constant track of my BG levels and my control has improved immensely My only negative is the cost But then you pay for what you get and it s been fantastic so far
Jo
6731 reviews
N/A
1 year ago
Dexcom 7 is unreliable
My Dexcom failed a number of times In my experience it s dangerous Customer service was responsive but that doesn t make up for an unreliable device when lives depend upon it I went back to finger test strips
Darrell
6731 reviews
N/A
1 year ago
No tech support
G7 is incredibly inaccurate Tech support will not help they just keep asking completely nonsense questions Will not reply to request for help After filling out a chat request and got connected they just keep asking the same questions all over and then start asking questions that have nothing to do with the issue Totally ignoring the problem until I gave up
CK
6731 reviews
N/A
1 year ago
I would give it less if I could
I would give it less if I could Customer service is sooooo bad If your receiver fails they just say your on your own The girl literally told me to get my original packaging and call the people that shipped it to me When I told her I would just stop using Dexcom and go with something else she said basically that s your privilege what a bunch of rip off and I think Medicare and the insurance companies should know that this company is just a big big big rip off If you ve written a review on here you should contact your insurance companies and let them know get this place shut down
John
6731 reviews
N/A
1 year ago
Well after being pushed into the g7
Well after being pushed into the g7 over the g6 I thought Wow faster warm up easier to apply more accurate I ll go for that 5 out of the 12 I ve used so far have failed after 4 to 5 days Customer service has been great as they have replaced them without problems Not the point though I depend on these to provide fairly accurate readings for 10 days yet after 4 to 5 days the reader starts showing signal loss Then after 3 or so hours of that the reader starts screaming at me SENSOR FAILURE Again customer service has been great but the product has been Garbage I think I m done with Dexcrap
Betty
6731 reviews
N/A
1 year ago
Sensors never work
Sensors never work 1 out of 7 worked correctly and transmitter always stops working Only been using it for a few months and have had to have things replaced every time