M
Mr Trevor Butler
Easy to order good service
Easy to order good service
Doorhandlecompany Reviews
Door Handle Company | Door Handle & Door Furniture Specialists
AI Review Summary
Based on 139 reviews
The Doorhandlecompany generally receives high satisfaction for product quality, fast delivery, and helpful customer service, and customers frequently report repeat business. Some recurring issues include delayed or unreliable delivery, missing items or parts, and occasional product defects or misleading listings. Price is noted as high but reasonable for the quality, and communication problems appear mainly in fulfillment updates rather than product advice.
What customers love
- Great product quality
- Easy ordering
Common concerns
- Missing items
- Defective products
Last updated 2 weeks ago
M
MichaelBosworth
I have this time and with all previous
I have this time and with all previous dealings with the door handle co had good service and prompt delivery of purchases Products have been of quality described and in good condition on delivery
D
DEBORAH
Great product and service
Great website fast delivery good product
M
MR DAVID THORNTON
Hassle free from ordering to delivery
Hassle free from ordering to delivery Good quality product and value for money
J
James Bayliss
Great selection great quality and very good service
A lot of great designs to choose from I went for the Heritage Brass Octave ones in the end - great quality look fantastic - very pleased I was a bit dubious about buying door furniture online as my last ones weren t the best in terms of quality but fear not this is a great place to buy
T
TONY LAWRENCE
Had an urgent extra requirement
Had an urgent extra requirement for a previous order The additional items were ordered at 15 45 and delivered the following morning at 9 amSuperb service the lady I dealt with went to the despatch area to ensure the order left that dayGreat products great service
G
Glynn Hudson
Very efficient company if you can t
Very efficient company if you can t find it through their company it doesn t exist
M
Mr G ASPIN
delivered in good time
My order was delivered in good time complete and well packaged
C
Christian Blackmore Wynn
Excellent service
Best service from an online company I experienced in a very long time Will be using again
D
DanorDaniel
Company ignores its obligations under
Company ignores its obligations under distance selling regulations I informed them within 14 days of recieving the goods that I had changed my mind and wanted to send them back I then sent them back within 14 days at my own expense but did not receive the full refund I was entitled to they did not include my original postage cost of 6 95 When I queried this I received this in response We only refund the product returned we do not refund the postage paid It s bad enough that they don t issue the correct refund to begin with but it s outrageous to then double down on this I had to raise a PayPal claim to get the funds that are rightfully mine Maybe they hope like a lot of retailers that people won t bother to try and claim the money back Very poor
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