Dreamlease Reviews

The Car Leasing & Van Leasing Specialists

dreamlease.co.uk
4.36
77 reviews
Great Rating
Based on 77 user experiences

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Rated 4.36 out of 5 by 77 Happy Customers

77.9%
6.5%
2.6%
0%
13%
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AI Review Summary Based on 77 reviews

DreamLease consistently receives highly positive feedback for its customer service, with multiple clients praising the helpfulness and professionalism of specific staff members. Clients frequently highlight the smooth, straightforward leasing process and efficient communication. Several reviews note that vehicles were delivered early or on schedule, and some mention competitive pricing. A small number of critical reviews indicate issues with delivery delays and pricing discrepancies, but the overall sentiment remains strongly favorable.

What customers love
  • Helpful staff
  • Smooth process
  • Professional service

Last updated 3 months ago

A

Extremely Helpful

DreamLease were extremely helpful with my new purchase the first time I ve ever tried leasing Customer service was great at all times They explained everything in simple terms Although my vehicle arrived about a month later than expected this was not Dreamlease s fault and they pushed things through as quickly as they could I would not hesitate to use them in the future
N

Glad that I used DreamLease

I m really glad I used DreamLease to lease my new Nissan Qashqai they explained the leasing process to me and helped me confirm my choice it went through very smoothly and the car was delivered a week early in excellent condition They have been very polite and helpful throughout
P

Fantastic Service

Olivia has been absolutely fantastic helping us all of the way through the purchase of my car and i am sure more cars to follow She was very informative and always there to answer any questions I had
A

I received very good service from Jakub

I received very good service from Jakub and for the first time I m happy to pay broker fee because it was definitely earned by the company I was updated by email and phone on the status of my order and I m looking forward to the delivery of my new car
J

First time leasing

Skye at Dream lease was a pleasure to deal with The whole process was made easy and all my questions were answered perfectly This was my first experience leasing a car Highly recommend Skye and the team Thank you
K

Aaron at Dream Lease was very helpful

Aaron at Dream Lease was very helpful sending me quotes for 4 options I wanted to consider on the same car He explained everything to me with a pleasant and professional manner Haven t got the car yet 2 weeks from order date but the whole process so far was great
T

I was worried about leasing a car

I was worried about leasing a car but Shane at Dreamlease made it so easy Honestly great service by everyone involved I have already recommended them to a friend
D

Great service from start to finish

The initial conversations with the Sales Exec Shane were very helpful Everything went smoothly and car arrived on expected date The car was delivered with the fuel light on though so I contacted DreamLease and they apologised and said that this is not what they expect to happen they then arranged for money to be added to my bank account so I could fill up the tank Great communication and customer service from start to finish
S

Dealing with dream Lease has been like

Dealing with dream Lease has been like a dream run smoothly thanks to their amazing Staff specially Skye any questions she s resolved straightaway amazing service will use again highly recommend
S

Excellent support from Skye

Excellent support from Skye to secure my Nissan leaf with a very tight deadline Nothing was too much trouble and she was really friendly and helpful through out the whole process Thanks Skye

About Dreamlease

Welcome to DreamLease, the Vehicle Leasing Specialist based in the UK. DreamLease is an independent, family-run company with over 20 years of experience in the motor industry.

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