Eatonhomeimprovements Reviews

Home Improvements in Birmingham - Eaton Home Improvements Ltd

4.56
75 reviews
Excellent Rating
Based on 75 user experiences

Rated 4.56 out of 5 by 75 Happy Customers

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All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

Just had two composite doors fitted

Just had two composite doors fitted absolutely stunning I m so chuffed Very professional clean and tidy excellent fitting team I will have no hesitation to recommend these guys East or West Eaton Home Improvements is the Best
M

The customer service I received was

The customer service I received was amazing they go above beyond to make sure everything is well explained I had a my bay window done along with 4 windows composite door I ve given them a 4 stars because there was a week delay on my door that didn t get fitted in on the same day as my windows They did make sure to clear up after work was competed and I m extremely happy with the finish
N

We replaced five windows including two

We replaced five windows including two bay windows as well as a porch At the point of sale Eaton were great They really are a pleasure to work with compared to so many in this industry that simply don t stop calling you Eaton are nothing like that instead they offer you informed and knowledgeable advice Mo is the star patient knows his stuff and is always available I intend to replace a back patio door and a window next year and wouldn t hesitate to use Eaton again Thank you
S

Excellent customer service but standard of cleanliness to improve

We have 7 windows installed by Eaton for our new home recently Emma has been very patient and approachable throughout the process The team also accommodated our schedule for pre-installation review and even carried out the installation on a Sunday The windows are sturdy covered by 15 years warranty and we are in the process of arranging post-installation survey from FENSA The price is reasonable and competitive too The only reason we are unable to give 5 stars is due to the standard of cleanliness during installation Old dusty and used dust sheets were used to cover our new carpets and no new dust sheets brought for our mattress It was explained that the company has policy that dust sheets can be used for two projects as the installation work is not too dusty which we don t agree as it involves sawing and drilling work lots of dust produced during the process The dust sheet is also clearly very dusty and not cleaned with stains mark - we doubt it has only be used once We can see the team strive to provide the best service so we sincerely hope the policy can be reviewed and avoided in the future
J

Reasonable price for top quality windows

We had our windows and back door installed with Eaton Home Improvements The price was very reasonable for the quality of the windows The quality of the installation was top notch Matty who fitted them was friendly and professional Mo was quick at arranging the installation The service from Emma was fabulous
M

Highly recommended

Highly recommended had 2 composite doors fitted Mo the sales man took his time explaining in detail with no pressure Very happy with the price compared to other quotes i had Communication was spot on Doors fitted beautifully After Xmas my next task will be looking to replace windows with them
W

Fantastic customer service experience

Fantastic customer service We recently ask Eaton home improvement for a quote to install french doors to our property A highly qualified professionals attend to our property from Eaton the very next next day did his measurements The quote was reasonable and the works carried out was stress free All rubbish was removed and our property clean as I would expected Five stars from me
H

After our second brilliant experience

After our first brilliant experience with Eaton Home improvements we ve just had our outhouse refreshed with three flush windows and a door at reasonable price The black windows and door installation has certainly refreshed and modernised the look of our outhouse This is just what we wanted as encouragement to use the gym more The fitting took the best part of the day all the mess was taken away as before Very happy
T

The cat that got the cream

Eaton home replaced my wooden double glazed windows with beautiful white ones They worked incredibly hard to source the stained glass window design that I wanted to match my existing door and porch Many brochures later Emma found another glass company that could stain the glass and design whilst keeping the a energy My windows look beautiful Dealing with Eaton was a delight They are magicians and very customer focused They will go that extra mile to get what you want
Z

Extremely impressed

Extremely impressed with the installation and service from Eaton home improvements Fast and friendly response that helped walk me through my options I had just moved in to my new home so I wanted to update quite a bit I ended up getting 5 windows done velux skylights bifold doors and a front double door that complimented my home really well and put my vision into perspective Great service would definitely recommend
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