Edestinos Reviews

Claim

eDestinos helpline not very helpful

Wow In response to my last post eDestinos came back to me with a general email saying that my concern would be taken care of I had specific questions but there was no reaction on my follow-up email I therefore called them today I was able to get through the line and talked to a friendly person who however was not able to verify my booking nor to confirm whether only my return flight was canceled or also the outgoing flight He connected me to another department The person in that department said I cannot speak English and then hung up Not sure what to do considering that neither by email nor by phone I get the information I need to plan my trip

Strategic scam at eDestinos

My flight from El Calafate to Buenos Aires was cancelled at short notice I received a generic email saying that the issue will be solved in some time in the future duration not specified Despite multiple requests my emails remained unanswered Shockingly unprofessional I am worried that I will not receive any reimbursement Based on the comments by other eDestinos customers on Trustpilot I suspect a strategic scam I will get my lawyer involved and recommend others to do the same

It s a scam

It s a scam and Google Flights have to check it before to publish this site on their optionsWhen u wanna book a flight have a billions of bugs and u can t continue ur booking Avoid

This is s Scam company

This is s Scam company Booked a ticket for a certain amount and they charged us 800 more that we never agreed to Won t refund the money even though they admit it is not right AVOID THIS COMPANY

Never again will buy a plane ticket through eDestinos

We bought a ticket with Norwegian Airlines through e destinos One week after we had to change our tickets after realizing that we have made a mistake with the dates Then we realized that E destinos does not provide a customer service phone number and the only way to contact them is through email We sent them an email explaining everything and we received an automatic reply saying they were busy and that they would reply soon They did answer several hours later I think one day later In the meantime we tried to change the ticket online with them through their website and with Norwegian which was impossible Then we called all the numbers provided in Norwegian website my partner and I calling simultaneously during hours because no one picks up We ended accessing the only number who replied an U S number from Norwegian which ended being a call center We spoke literally 1 hour with this guy who ended trying to sell us a new plane ticket It was then when we realized he was working not for Norwegian but with a platform who sells various plane tickets Means that Norwegian provides contact numbers that are airlines call center This person apparently cancelled our ticket but we never received any refund or even an email So then we contacted back Edestinos to ask -again- for the assistance we never received They washed their hands saying they can t help because I already contacted the airline

Ticket change or refund

Booked a flight and wanted to make a change due to my incoming flight to Peru was changed now I m getting the runaround with emails from them once every 4-5 days with no confirmation changes I paid for the premium flight Latam with no seat selection either Looking to get a refund now as stated on their policy 22 Us CHARGE TO CHANGE A FLIGHT TIME OR CANCEL STILL WAITING

i booked a flight at 1800 they charged

i booked a flight at 1800 they charged me 893 for the flight at 2000 of the same day I send them an email saying I wanted to canceled the flight l they only gave me back 819 plus they charged me 89 to get my refund this is a scam they got 160 in less than 2hrs will spirit never charged them a dime I you have the opportunity to buy with someone else do it

edestinos is a scam company

edestinos is a scam company They will charge you double the cost of the ticket and if you cancel they will charge a cancellation fee They also won t refund your ticket They will simply refer to airline policy and beat around the bush and lie to you Avoid this company

The worst experience e of my life so

The worst experience e of my life so far they didn t communicate well with the airline I lost my flight I was not in the system once I came to check in It s been 3 week and I still dont have my money or another flight Im stilll trying to get over this

Never again

Terrible Stay away eDestinos are not a reliable agency Booking allegedly lost and customer service hopeless Accounting department just as bad if not dishonest