Edestinos Reviews

Claim

Horrible unethical company

The company does not disclose that they have a 25 surcharge for using American Express and they do not permit customers to change the payment method even 5 minites after a purchase is made

Unreliable scam

Unreliable scammers they charged me 16 dollars commision that was nit written in the price when i pressed pay My flight got cancelled and it is impossible to go through customer service

I can t really rate this yet as my

I can t really rate this yet as my problem is I m trying to book and got all the way through paying and the red circle is going round and around once I clicked on reserve I did a change and as it s all in Spanish and yes I clicked on English but it didn t go to English I m afraid I clicked on the wrong thing I don t want to go out of the page for fear I will lose everything I need a telephone number to call and try to correct this Help edestinos

Big sadness and disappointment from

Big sadness and disappointment from what happened to me when buying this ticket with Iberia through eDestinos I bought this for a friend to help him as he has not debit or credit card to be able to buy and this was his first time visiting his family in Colombia after years The price of the ticket eDestinos always showed in their site was 981 and when I paid they without notice charged me 1 334 instead they say it was a promo price using a payment method a promo that was never communicated in the process Only 10 min later I asked them to cancel the purchase and refund me due to fraud and misleading communication They said they would not return 250 because that s their admin costs that is how I understood how their fraud works Now they not only want to keep my 250 but they also said they need to wait up to 180 days for Iberia to refund them and then they ll refund me

AVOID AT ALL COST

AVOID AT ALL COST This is a scam-like company eDestinos issues us boarding passes which turned out to be INVALID at the check-in counter According to the airline the payment was unsuccessful We lost our flight and the reservation was cancelled I then wrote about 15 emails back and forth and eDestinos would persist on the idea that the passes were valid EACH OF THE 15 EMAILS REPLIED BY A DIFFERENT PERSON

eDestinos are not reliable

eDestinos are not reliable The customer service is fake Just a robot that claims they have no control over your booking STAY AWAY from this platform

COMPANY DOESNT return ticketS

I specifically bought a return rate but the company does not even think of returning at least some part managers either simply do not respond or say they are waiting for a response from the department I ve been writing letters to them for a week and no result deception

They didn t book our flight

Booked a flight with baggage 2 days later received an email saying they could not add our bags and they cannot confirm our reservation until we agree to add them at the airport which is extremely expensive We emailed eDeatinos twice but heard no reply We called the airline Latam who said we were not even booked onto the flight this is the day before our flight was due We had to cancel our reservation via eDestinos and had to pay a lot more money to fly as it was so last minute

eDestinos also associated with eSky

eDestinos also associated with eSky eDestinos com mx eDestinos com eDestinos com pe eDestinos com co and eDestinos Group are scam companies According to the ticketing airline these are also associated with Travel Fusion from the UK who are the owners of the credit card used to charge the flight We clicked on a 180 ticket on eDestinos and ended up getting charged 460 from Cancun to Tijuana Unbelievable And this was the zero fare so not even a backpack included They are lying in the review replies here there is nowhere that shows the true price until it s actually processing on the card Look at other reviews here that say the same thing I could fly to EUROPE from USA for 460 You really think we d accept and continue with a 460 flight from Cancun to Tijuana Again look at other reviews here and read their app reviews Absolutely insane We didn t cancel because this company is well known for cancelling the flight then charging exorbitant fees and not refunding and giving the run around blaming it on the airline see other reviews We will be looking into sueing eDestinos and the parent company We will make sure we cost them much more than they cost us by spreading the word regarding these lying cheats so that it doesn t happen to others We will also be opening a website and several social medias dedicated to spreading the word

NEVER EVER BUY TISCKETS IN EDESTINOS

NEVER EVER BUY TISCKETS IN EDESTINOS IT IS A SCAM WEBSITE FROM THE MOMENT I PAYED THE TICKETS THEY DON T REPLY AT ALL I WANTED TO CANCELL EVERYTHING AND AFTER FEW MONTHS THEY SEND ME A COMFIRMATION LETTER WITH UNUSUAL CONTENT