Elisa - Suomalaiset tietoliikenne- ja viihtymisen palvelut
Based on authentic user experiences
Maineeton Uhri
6776 reviews
N/A
6 months ago
Insuficcient information in the sales
Unfortunately agree with all the reviews of them discriminating and generally just not caring about the customer There have been times when I have been charged for something after going to the store that they never explained they would charge me for They have done so many things that seem illegal to me regarding my subscription They also told me I could get my billing information in English and after asking repeatedly I have never once gotten a bill in English I am switching to another provider and will be happy to never give Elisa another cent
Kumang Subba
6776 reviews
N/A
6 months ago
Terrible customer chat support
In the website they don t tell you that they sell products with missing parts Customer service doesn t even care
Lio
6776 reviews
N/A
6 months ago
Worst company to buy a product
Terrible customer chat support they are not able to do anything Clicking a link in English web page takes you to Finnish web pages
Antti Ahlstr m
6776 reviews
N/A
6 months ago
Worst company ever
Worst company to buy a product unexpected invoices and worst customer care support
Andy
6776 reviews
N/A
6 months ago
Poor customer service
Worst company everYou should never go here So rude to customers and not helpful at all The best company is Telia for sure So nice and helpful to everyone and doesn t judge you because of your race unlike Elisa
mk
6776 reviews
N/A
6 months ago
Don t order online to pick up from store if you don t have a Finnish ID and are a non EU citizen
Poor customer service poor reception deceptive marketing AVOID
Naomi Nirvan
6776 reviews
N/A
6 months ago
Unbelievable Fees for Late Payments
I had ordered a JBL Tune Flex to pick up from one of their stores It seems Elisa do not recognize passports from countries outside EU as a valid ID I was not informed of this before making the payment Furthermore the customer representatives in the shop would not cancel my order Finally I had to call their customer support which costs 3 euros per minute and they could cancel my order with just my Finnish identification number
Captain Telecoms
6776 reviews
N/A
6 months ago
nothing ever works
Watch out for Elisa they don t give you important details when you buy things in installments Unlike other sellers in Finland like Telia and DNA Elisa hits you with a hefty 40 euro late payment fee even if your payment is 6 euros while others only charge 5 euros I will never buy anything from Elisa whether in installments or cash
Irina
6776 reviews
N/A
6 months ago
Scammers
Scammers Bought this package while in Norway for 40 euros Description said Includes unlimited internet max 600 Mbit s in Finland Nordic and Baltic countries and 18 Gt in EU EEA countries after 50gb speed went down to 0 5mb s Since their roaming policy How on earth that is unlimited 600mb s Don t ever trust them
Ahto P
6776 reviews
N/A
6 months ago
I bought a HBO Nordic one month free
I bought a HBO Nordic one month free - I cancelled the order before the one month time ended and still got an invoice of 14 90 Eur It is not much but I have had already in the past very peculiar invoicing from Elisa From now on I will just stay away and recommend unless you have endless time to clarify the shady billing with Elisa
