Very poor handling
They did not ship the socks that I have paid for when many people already have received their socks and cosutmer service keep saying that i should wait and they are working hard to identify the issue and find a resolution for me but nothing happens
clark piggott
N/A
Absolutely shocking service
Absolutely shocking service I ordered an item that packaged like a used item and poor quality I have since returned the item using the DHL service Up until this point DHL are awaiting clearance from KITH eu and they have not activated this for refund Now - KITH seem to have trouble with replying to emails chat bots and Twitter I cannot get any help to figure out where this process is up to for my full refund They still have my money and it s impossible to get in touch for clarification and updates about this return that was returned posted using the kith return process label and within a few hours of delivery It s a shocking experience They need to install a phone line or update the communications UX because it s an awful experience and there is little help This was an expensive item And I feel like I ve been robbed
alex
N/A
20000239102
20000239102They cancel almost 50 of my orders The stock is not up to date always same excuses sorry no sorry I will probably not order anything anymore there are better places
Jay S
N/A
Took payment for 2x lost drawings
Took payment for 2x lost drawings When I raised this I was completely robbed off Claiming this couldn t happen I ve attempted to speak to them on live chat but when I got to the issue they blanked me Well I ve got two completed transactions on my bank account now and will have to go through the hassle of claiming this back via a section 75 claim Avoid the raffles and any reason to co tact CS They ve literally stolen 236 from me
Luigi Pacilio
N/A
Shameful company
Do not buy from them they lose parcels and issue refunds in a really long time Slow to reply emails as well Rude customer service
N/A
I bought a Stone Island jacket on the
I bought a Stone Island jacket on the website - they didn t send it to me they don t answer my emails they don t return the money for the jacket It s been 15 days already Be careful Don t buy from this website if you don t want problems
J schlosser
N/A
Disappointing Shopping experience
Took Kith over a week to ship Item was mislabeled and wrong color arrived Customer service took 3 more days to get back 20 gift card or return for refund
Matteo
N/A
5 stars
Great shoes quick delivery 5 stars
Jay Saunders
N/A
Purchased the Marvel Kith Asics
Purchased the Marvel Kith Asics Really impressed with the whole unboxing experience it was really something Super fast delivery via DHL Will definitely be purchasing more from Kith in the near future
Gleb Karlov
N/A
AJ 3 Retro
Ordered some Jordan 3s from here shipped quickly and support team updated me rather fast So cannot complain 5 stars
