Familypanda Reviews

We absolutely love the picture with our wedding song It was a great way to celebrate our 30 yrs together Great job and customer service from Sam

Ordered 2 canvases one as anniversary gift and the other for everyday occasion When ordering I sent 2 pics for each canvas to be used it asks you that because not all pics can be used work well as well as different songs for both Couldn t fully remember if pics were all completely different but nonetheless Received my canvases the short week or so later and both were the same pic but each had the different songs I used I reached out to customer service and within the day I received an email back that replied how as a team they decided to use the same pic for both because it had myself wife n daughter They took fault in their mistake and gave the directions to rectify the situation along with an email preview of the new product I sent them the info received the preview email and they got it started and now waiting for delivery which should be well worth it Despite the mishap the canvases looked amazing pic and songs together With how they handled the situation expressed sorrow and were obliged to rectify the issue I would STILL GLADLY recommend them to anyone who wants a nice gift for someone special 4 5 5 star mainly due to customer service

My experience with family Panda would have been 5 stars but there is no customer service telephone number to physically speak to someone That being said the product I purchased looks incredible and my wife loves it

I was looking for something that I could get my wife for our anniversary I came across Family Panda as was a little skeptical because of how their web address looked until I read the reviews The Website was easy to use and the communication was good They were able to get my order to me 8 days after I placed my order The only thing I didn t like was the freight company they use They don t give much for communication as to where your package is at and the information they do give isn t very accurate

The product we received is very nice Exactly as expected There was a problem with the delivery though it was no fault of Family Panda They even contacted the delivery source and was told it appeared to be lost in shipping Family Panda then reordered another one to be shipped to us Shortly after hours we received the original We were very thankful that Family Panda did all they could to be sure we received the product we ordered In the end we were very satisfied with the product

I was looking for a great gift for an 87 year old friend of the family and I came across a few family tree ish ideas but there was always something to make me second guess Then I stumbled onto the Family Panda website and my life has officially changed forever When I placed the order I was instructed there was a scheduled timeline to guarantee their work and delivery I explained that I would like to have it arrive on her birthday but they couldn t guarantee that No worries when I got the tracking number it was scheduled to arrive on her birthday but it arrived 2 days earlier It is a great conversion piece and I sent out the family panda website to over 20 people that day Your efficiency professionalism and thorough turn around time has been such a phenomenal experience

I ordered a canvas for my wife for an anniversary gift Unfortunately it was delivered to the wrong address and I never received After talking with the customer service at family panda they confirmed the item was delivered to the wrong address and they sent me another one on the house I am more than pleased with this company and will continue to shop at the family panda

Ordered a anniversary portrait from family panda and it was beautiful Good quality and amazing work Highly recommended and order was ready and shipped quickly Package was well packed and delivered to my door step flawlessly

Had a great canvas made and FP came thru big They didn t have the song lyrics I wanted on their list but they had other so I entered the song I wanted on the canvas and they did it At first I thought they didn t use the song lyrics I wanted because when I saw the sample thumbnail after they announced the work was done and shipped it was different song lyrics on the sample but after receiving it and seeing it was the song lyrics I wanted That was a nice surprise Thank you FamilyPanda for coming thru BIG

Not knowing much about Family Panda and reading mixed reviews online I was very hesitant to place an order of a personalized sonogram necklace but I decided to take a chance I am so glad that I did I received my order on time and the quality is great Thank you Family Panda for the perfect Christmas gift