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Finnair Reviews

Name: Finnair
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.38

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3.38

110 reviews

Average Rating

Based on authentic user experiences

Rated 3.38 out of 5 by 110 Happy Customers

Thomas Kruemmer

6730 reviews

N/A

1 year ago

25 years flying long hauls on Finnair

My core experience with Finnair was a flight from Bejing via Helsinki to Hamburg 25 years ago the day before Christmas After a smooth flight on the Beijing to Helsinki leg we landed in Helsinki on Decmber 23 in the evening in a blizzard like I have never seen before or ever after The landing in this white hell was rough and rocky the conditions were so bad that passengers felt compelled to applaud the flight crew after landing The snow was not falling it was racing sideways at top speed Entering the terminal I was mentally prepared to be stuck in Helsinki owing to bad weather The flight boards displayed virtually all non-Finnair flights in and out of Helsinki canceled but the flight to Hamburg was still on I was absolutely stunned when we boarded on time and after one last de-icing the flight departed on time in this worst of weather conditions getting me home to Hamburg in time for Christmas I will never ever forget that and I have used Finnair on any opportunity since During these 25 years I had just one lay over on Finnair because China s Peoples Liberation Airforce had decided to close the airspace over Shanghai for war games without any advance notice so my flight was stuck on the Shanghai Pudong Airport tarmac for several hours and my connecting flight had gone when I arrived in Helsinki The lay-over arrangements were utterly perfect no hazzle and I was out on the first flight to Moscow the following morning During all these years Finnair did encounter rough patches in on-board service but Finnair with the one exception above never failed to get me to my destination on time together with my checked luggage Finnair will remain my preferred choice for as long as I will travel

Jean-christophe AlFonsi

6730 reviews

N/A

1 year ago

Good experience

Thanks for full refund within 8 weeks as promised Great service

Miriam De Lange

6730 reviews

N/A

1 year ago

Great

I went from Amsterdam to Beijing with Finnair Great service no delays

Laura

6730 reviews

N/A

1 year ago

Simply pleasant

Good service - a good choice for long flights Safe and steady company as well

Aleksandra Delenko

6730 reviews

N/A

1 year ago

Amazing customer service

Amazing customer service Always professional and ready to go an extra mile for you

Mathias

6730 reviews

N/A

1 year ago

Only good experiences

After 10 Finnair flights they are definitely among my 2 favorite airlines Just wish bonus points would come faster

E B

6730 reviews

N/A

1 year ago

helpful and friendly

I have found finnair customer support helpful and friendly and booking and changing flights easy Many thanks

Maria

6730 reviews

N/A

1 year ago

Finnair is again my choice

New planes great on-board service Best prices in their category between Asia and Europe

Emma

6730 reviews

N/A

1 year ago

Perfect service and safety

Been travelling with them since 2015 and in all these years I ve only experienced one delayed flight That too was mainly because the destination airport had problems due to snow so the aircraft couldn t take off until they got all clear Otherwise anytime I am flying Finnair I know that everything will go seamlessly Never once any delay or lost luggage or misbehaving ground staff It s always smooth The cabin crew is super friendly and helpful the snacks are interesting their meal options have good variety and the ticket prices are usually quite reasonable Also as a frequent traveller it s one of the few airlines which flies to nearly all major destinations and offers one of the cheapest connections from Western Europe to the West Coast of the US too I travel to SF a lot for work Besides it s voted as one of the world s safest airlines usually after Quantas and having experienced the Finnish safety culture first-hand I can trust them blindly

Andreas Iliou

6730 reviews

N/A

1 year ago

Very friendly staff BKK Helsinki

Very friendly staff BKK HelsinkiFood normalDrinks several times enough for me Especially very cheap price what to complain about Nothing