Float Reviews

Say Hello to Float Lactose Free Milk More Straight To Your Door

float.delivery
3.98
80 reviews
Great Rating
Based on 80 user experiences

Rated 3.98 out of 5 by 80 Happy Customers

57.5%
13.8%
10%
6.3%
12.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 80 reviews

The majority of reviews report consistently reliable and punctual delivery service. Customers frequently praise the product quality, especially the lactose-free milk. Positive feedback highlights helpful customer service and easy website use. A significant number of negative reviews cite issues with late or missing deliveries and poor communication. Some complaints mention damaged goods and expensive delivery charges.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Easy ordering
  • Reliable service
Common concerns
  • Expensive delivery
  • Late delivery
  • Damaged goods
  • Poor communication
  • Missing items

Last updated 23 hours ago

W

I had to chase my order

I have been asked to review my float delivery I am still waiting for my next day delivery one week after order hence one star
P

Very very bad

I had to chase my order I was told it was damaged The courier company stated they had no record of my delivery I had to chase again where it was and when it was arriving
Y

Payment has been taken on 10th Jan

Payment has been taken on 10th Jan It is now the 22nd Jan and my order still hasn t arrived Two emails to float help team have not been responded to Very bad experience Cancelling my subscription
A

You have taken payment on the 10th

You have taken payment on the 10th January and my order still has not arrived I ve sent two emails asking where my order is and I have been ignored I have even now cancelled my subscription to avoid you taking more money and failing to deliver Yet you still keep sending me the same emails asking for feedback Crazy
P

as already said

as already said delivery didnt happen had to be reshipped when goods arrived they were almost out if date When I complained I was given a tefund but told never order from us again we do not want your custom hardly good customer service
R

I missed my delivery form APC

I missed my delivery form APC On my second attempt I left a note asking to leave the parcel by the back door I was met with a note that says can t leave Now that I have not been able to revive the parcel twice I am unable to reschedule a delivery and have to go to the depot which is an hour s drive away This isn t a reflection of float but the inflexibly of the courrier You can t leave delivery instructions online or at your door and the message saying when the parcel will be delivered comes too late to change anything
D

I had a message from streetwise

I had a message from streetwise couriers and I was told I could change the delivery day if I was not going to be around so I changed the delivery date from last week Monday to Wednesday since I was home But I didn t receive the order I called and I was told it was going to be delivered the next day but it was not delivered I have them every day since Last Wednesday 6th of December And when I called this morning my order has been sent back to seller When I contacted them it is taken forever for them to respond There is no call number
V

Absolutely useless

I can never get my deliveries on time and when I ask for the date to be changed they still try to deliver when I m out Don t ask them to leave in a safe place either because they won t do that I m still waiting over a week later for someone to call me back about a missing delivery I ve now cancelled my regular order and will not be using again
J

Had delivery with damaged goods

Had delivery with damaged goods Sent email to complain but no reply
D

I only recived part order last month

I only received part order last month

About Float

Float Nutritious lactose free milk and more delivered straight to your door Great tasting milk with none of the downsides

United States

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