AI Review Summary
Based on 139 reviews
Customers frequently praise Flooringking for easy ordering, excellent customer service, competitive pricing, and fast delivery. Many reviews highlight helpful staff, good product quality, and reliable communication. However, numerous complaints focus on delivery issues, including late or missed deliveries, damaged goods, poor handling by third-party drivers, and inconvenient return policies. Overall, satisfaction is high when deliveries go smoothly, but recurring logistical problems lead to significant frustration.
What customers love
- Easy ordering process
- Excellent customer service
- Competitive pricing
- Fast delivery
- Helpful staff
Common concerns
- Delivery issues
- Damaged goods
- Late delivery
- Expensive return fees
- Poor communication
Last updated 3 days ago
A
AYDN LOFFMAN
Efficient and very helpful One bottle was missing made a very quick call and resolved instantly came next day
N
Nikolay Todorov
Recommended
Recommended Well packed end delivered on time Product as described Thank you
L
Leila Stewart
Great quality flooring
After ordering samples I ordered my flooring and it arrived two weeks later on the morning I chose The joiner was impressed with the quality for the price and it looks great now it s finished
F
Francesca
Really impressed with the company and
Really impressed with the company and the products Brilliant customer service when I needed assistance and the products are excellent quality We will definitely make further purchases in the future
E
Eka Chirgadze
Flooring King
The service all throughout was excellent Brilliant communication from beginning till receiving the floor I really would recommend Flooring King everyone Very good service Thank you
P
Pete
Was a bit dubious about ordering a
Was a bit dubious about ordering a carpet online as a friend had before from a different company and it arrived incorrectly cut and wonky No such problems with these guys carpet arrived exactly as requested and in 2 days Despite being the budget carpet the quality seems good and i laid it with ease due to having no creases from having to fold to fit in my truck as i usually would Will definately be my go to for the future
M
mark brothwell
Bought some flooring last March off
Bought some flooring last March off them Needed some more but couldn t remember what colour we had Contacted them and they were very helpful and sent us some more out Top service and very friendly Would highly recommend and use again Thanks
C
Cristian Batalla
Great experience
Very easy process from selecting the floor receiving the samples ordering and delivering Everything has been smooth and really good with customer services also supporting with a question about the grouting strips The product was received as requested with no damage and excellent quality Really good value for money and overall a great experience
M
Mr Nicholas Rochez
Does even more than it says on the tin
Does even more than it says on the tin First great and knowledgeable service then wide selection and good options to fit customers requirements Go elsewhere first if you want but a visit to Kings is always the answer Nik
L
Lori-anne Edwards
Great quality products
Great quality products Simple to use website Great prices Amazing customer service Super fast delivery Will be are go to for polysafe floors Thanks Rowby
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