© 2025 Rating Facts. All rights reserved.
Reviews
3.58
5-star
43.17%
4-star
14.39%
3-star
14.39%
2-star
13.67%
1-star
14.39%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Nicola Vaughan
N/A
6 days ago
Great service and communication
Kept up to date from start to finish Haven t opened the boxes of laminate yet but were securely delivered on a pallet
customerTony
N/A
6 days ago
Faultless
Was slightly weary of the excellent price but decided to go for it booked a delivery slot and the floor arrived on the stated day day well wrapped the delivery guy very happy to wait while we checked the boxes and take the empty pallet back unable to fault anything from start to finish many thanks flooring king
Mike
N/A
6 days ago
Totally 5 star service
The website is very informative and having queries something through the remote chat someone answered my query through email fairly quickly and it was answered in full I ordered in advance with a post Christmas delivery and on the day of delivery I had already received confirmation and a courtesy call from the driver Post delivery I noticed an issue with one of the boxes and FlooringKing have a very straightforward approach to reporting the issue and following a brief call a replacement box was arranged for next working day Absolutely 5 star service and would definitely recommend
Mrs H
N/A
6 days ago
Excellent customer service
Excellent service from Karl and the team at Flooring King There was an issue with a few packs of the Polyflor LVT I received I contacted them for customer support right away they were responsive and put great effort into arranging delivery of replacement packs for me My flooring got done in the end and I am really pleased Would gladly order from Flooring King again
Kris
N/A
6 days ago
Excellent service and communication
Excellent service and communication from start to finish It s always tricky starting to change the flooring just before Xmas The team came up trumps and job done Thanks to everyone involved
Zoe Fernee
N/A
6 days ago
Great customer service
The flooring we ordered looks great and is really good quality On top of this I originally ordered the wrong flooring and had to arrange a return The level of customer service I received from Anth was amazing he went above and beyond to follow up on the return to ensure it was arranged as quickly as possible and called emailed with regular updates without me needing to chase him I d definitely use flooring king again and would happily recommend to family and friends
Hillary Broadhead
N/A
6 days ago
Superb customer service
Superb customer service Anthony was most helpful in the provisional order and was happy to locate stock to fulfil our order requirements Anthony did a great job locating the stock and securing quick and prompt delivery fabulous service and a company we d reccomend and use again thank you
Bill Shaw
N/A
6 days ago
Fantastic company
Fantastic company Very patient sales advisors who are well informed and give first class advice The tiles were delivered within 2 days We have just laid our first order and we are delighted with the result Now in the process of ordering another 66 metres - I think that says it all
Robert Day
N/A
6 days ago
Had an issue with the delivery company
Had an issue with the delivery company not Flooring King Karl at Flooring King went above and beyond and sorted things out Would definitely recommend these guys they were best price as well
Mrs Beverley Lee
N/A
6 days ago
Fast efficient service
Fast efficient service Good value for money
Get access to the best prices on top-quality flooring when you choose to buy flooring online at Flooring King. Buy hardwood, laminate, LVT and much more.