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The repairman was so helpful

FAHW is always very responsive on every issue at hand As soon as I called them they were able to set me up with the technician right away The complain I have is the hours of arrival once they set up the day Between 8am-5pm time of arrival is not acceptable You literally have to take a day off to accommodate them

The company did well getting someone

My refrigerator was not cooling First American Home Warranty FAHW sent a tech out to diagnose the problem He found it was a manufacture warranty part The tech informed FAHW of the warranty repair FAHW immediately got in touch with the manufacturer and scheduled an appointment to have my refrigerator repaired They did a wonderful job I am very pleased with their customer service FAHW is the best

Guarantee

The company did well getting someone out to fix my washer issue The only thing bad about the company they sent out is the fact that the service tech left tow very important screws out of the washer which caused problems when I had to reposition the dryer on top of the washer

Andrew was very professional

So far I have had 3 problem and they have been there for me step by step

I had an issue with communication with

Andrew was very professional Arrived on time ordered part which arrived in a short period of time He returned with replacement part and took care of the problem in no time He even cleaned up his work area before he left

The man from the plumbing company did a plumb good job Pun intended

I had an issue with communication with the contractor FAHW stepped in and assigned my case to someone that helped me get the issue resolved She followed up until the issue was fixed

Good service this time

The man from the plumbing company you assigned for our job did a good competent job and was very professional and pleasant It was a good experience

Great service

This time I was able to get service at my convenience and much quicker