


Based on authentic user experiences
Leo Romera
6727 reviews
N/A
1 year ago
Responsive but be ready to take a day off
Responded quickly to my need for service
6727 reviews
N/A
1 year ago
My refrigerator was not cooling
Put in a work order for HVAC TUNE UP for winter Technician was friendly and on time He was great with his communication He respected my property and cleaned up everything when he was done
ken
6727 reviews
N/A
1 year ago
The repairman was so helpful
FAHW is always very responsive on every issue at hand As soon as I called them they were able to set me up with the technician right away The complain I have is the hours of arrival once they set up the day Between 8am-5pm time of arrival is not acceptable You literally have to take a day off to accommodate them
Michael
6727 reviews
N/A
1 year ago
The company did well getting someone
My refrigerator was not cooling First American Home Warranty FAHW sent a tech out to diagnose the problem He found it was a manufacture warranty part The tech informed FAHW of the warranty repair FAHW immediately got in touch with the manufacturer and scheduled an appointment to have my refrigerator repaired They did a wonderful job I am very pleased with their customer service FAHW is the best
Thomas Coping
6727 reviews
N/A
1 year ago
Guarantee
The company did well getting someone out to fix my washer issue The only thing bad about the company they sent out is the fact that the service tech left tow very important screws out of the washer which caused problems when I had to reposition the dryer on top of the washer
Cynthia N Neal-Harris
6727 reviews
N/A
1 year ago
Andrew was very professional
So far I have had 3 problem and they have been there for me step by step
Melissa B
6727 reviews
N/A
1 year ago
I had an issue with communication with
Andrew was very professional Arrived on time ordered part which arrived in a short period of time He returned with replacement part and took care of the problem in no time He even cleaned up his work area before he left
JOHN CAROL SCHROEDER SAIN
6727 reviews
N/A
1 year ago
The man from the plumbing company did a plumb good job Pun intended
I had an issue with communication with the contractor FAHW stepped in and assigned my case to someone that helped me get the issue resolved She followed up until the issue was fixed
LISA AND MARTIN GLINSKY
6727 reviews
N/A
1 year ago
Good service this time
The man from the plumbing company you assigned for our job did a good competent job and was very professional and pleasant It was a good experience
Fred Downs
6727 reviews
N/A
1 year ago
Great service
This time I was able to get service at my convenience and much quicker