Gocarrental Reviews

Great communication

Great communication everything as described

Friendly staff

Friendly staff great service and good car

Good car and great staf

Good car and great staf that give good advises It s the 4th time I have rent a car with this company and I think it will not be the last

The staff were polite and very quick to

The staff were polite and very quick to help they have a shuttle bus service so they pick up and drop off The car was four wheel drive with stud tyres in case the roads are bad Very good price for the three days we had it

A good agency

We rented a 4x4 susiki jimny and we were very satisfied with it Th person who greeted us was very nice and funny I recommend

Outstanding customer service

I can only recommend Go Car Rental simply outstanding customer service We had an excellent experience with Go Car Rental from pick-up to drop-off We had booked a Suzuki Jimny Modified in order to be able to drive on F-roads in the highlands It worked perfectly the first week but as we reach the East part of the country it started to overheat when going up hills After it happened twice in less than 1 km we called Go Car Rental and got in touch with Jon who advised us to open the heat cap and to drive to the next city where he would inform a garage we were coming The mechanic added some cooling liquid mixed with water and sent us on our way It went fine for some kilometers but eventually it overheated it again We called Jon again and he sent out an another mechanic to our position We thought this would take the whole evening given we called at 17h45 but only 20 minutes later the mechanic was on the spot He did some tests and concluded that the engine was done The news took us a bit down as we were really looking forward for our trip in the highlands the day after but could not see how it would happen with a broken engine This is where Jon Go Car Rental and their customer service came in-to play Jon told us he needed to find out what to do and arranged with the mechanic to drop us off at our hotel for the night Less than 2 hours later we received a photo of a trailer loaded with a 4x4 with the following description Lukas is leaving now with a Mitsubishi Pajero he will bring it to your hotel tomorrow morning and he has your number We simply could not believe that Go Car Rental Jon and Lukas could manage to do this in such short notice The morning after Lukas was here with the car we did the exchange and we could finish our superb trip Go Car Rental did an amazing job and proved the customer service and customer satisfaction are their highest priorities We are very happy we decided to book with Go Car Rental

Good service

Good service car exactly as described on the internet problem with the car solved quickly and professionally I can only recommend - excellent price quality ratio

Great car rental experience

Had a great experience with Go Car Rental this week The rental cost was significantly lower than any of the mainstream car rental firms were quoting and I appreciated the reassurance of being able to reduce the insurance excess to zero for a relatively minimal cost The car was a little older than you would normally get from a hire company but I did choose their cheapest available option and it proved comfortable and reliable throughout our trip The customer service from the team at the office in Keflavik was exceptional and I sincerely appreciated the detailed advice they offered on driving in Iceland when we collected the car I wouldn t hesitate to use Go Car Rental again next time we re in Iceland

Perfect

Perfect Really nice and helpful people and great cars They totally exceed expectations for a car rental company They got our highest recommendations