Greenpan Reviews

This would have to be the worst company

This would have to be the worst company I have EVER dealt with Their claim to be non stick is completely false They are incredibly hard to clean and after requesting replacement pans and dealing with their customer service for over 6 months and I m still waiting for my replacements even after they said they have mailed them TWICE One tracking link they sent me was for a completely different country And now I have seen online that their pans actually DO contain TOXINS I m disgusted Be warned Please don t make the same mistake I did by purchasing GreenPan thinking I was doing right by my family

does anyone actually work at Green Pan

I ordered 2 pans 12 days ago and despite many emails to their care email address and attempts to call someone I haven t heard a thing about when I can expect the order I saw the products in John Lewis so perhaps wrongly assumed they would be of good quality and thought it worth spending a bit more than usual I wish I had read these reviews first I have now asked for a complete refund - although I don t expect an answer any time soon

Avoid

Followed care instructions to the letter After 1 month everything cooked in it sticks like s h i t to a blanket Worst pan I ve ever used and I m a professional chef of 25 years

Unfortunately I can t review the set of

Unfortunately I can t review the set of pans I purchased as they didn t arrive Based on the other reviews however it sounds as though I ve not missed out on much It would be nice to see the 150 returned at some point though I ve been waiting nearly two months surely that hasn t got lost in delivery also

I bought pans that came all chipped and

I bought pans that came all chipped and scratched up and this is what the company said to me below Hello Thank you for contacting The Cookware Company Chipping up to 1 to 2 mm is a perfectly normal occurrence because Ceramic coatings are very hard i e in the same way as Porcelain Ceramics are hard but not very flexible Secondly unlike with PTFE coatings Thermolon does not require any chemical adhesive primer to stick to the pan Thermolon s adhesion relies solely on roughening the pan s surface before the coating is applied which creates a natural lock and key adhesion Any imperfections such as chipping are considered a reflection of the hardness of Ceramic coatings and not having to rely on chemicals for adhesion As the product remains perfectly safe for use if it chips it does not require a replacement In fact the hardness of the coating is one of its strengths because it will be less prone to scratching during daily use The great thing is that our products do not contain any PTFE or other PFAS and they are free of Lead and Cadmium If chipping is present along the rim it is recommended to use pan protectors We take great care in reviewing all warranty claims We have experts who can easily determine whether a manufacturing defect is present I would like to assure you that your product is perfectly safe for use Thank you BelindaConsumer Services

Not a good product

Was really looking forward to using this pan after reading the ads about quality and alternative to the usual non stick pans but unfortunately after just 1 use of the pan frying an egg the ceramic non-stick coating has started to come off at the edges of the pan This isn t what you d expect from a pan sold at that price point Will see what happens when the next egg is fried actually a bit hesitant it s Le Creuset all the way

You need elbow grease rather than oil

Having spent so much time cleaning or trying to our two pans by hand I gave up on the elbow grease and checked trustpilot I wish we had before buying I agree with all of the negative reviews on here everything sticks and they are impossible to clean I can t be bothered to annoy myself further by contacting customer service from everybody else s experience I m off to buy some proper non-stick pans

Would give o stars if I could

Would give o stars if I could Worst pans ever Literally everything sticks to them after a few uses- coating chips off on all the edges even with proper care Absolutely terrible product and just wasted money We can t even use them as it s pointless with food sticking so bad even with using their recommendations to make it better- nothing works Company refuses to accept responsibility saying that chipping of the product is normal okay what Why should that be normal And refuses to help about the non stick issue- looks like everyone on here has the same problem do not buy

They won t pay for return shipping

They won t pay for the shipping cost to return unopened unused pans within their 60 day return window Now USPS wants 95 for the cheapest shipping to return 250 worth of pans Not to mention I want to return this set because the 1 pan I had of theirs which I initially liked started to stick horribly after only a couple uses and turned to garbage