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twoka
6807 reviews
N/A
6 months ago
Nightmare
I was initially contacted by Teranet with an offer of a free fiber optic Glasfaser connection They canceled my original contract opened a new one and then attempted to bill me 350 for planning fees Planung I canceled the new contract the same day I saw this charge back in February 2024 Since then despite sending over 10 messages and receiving two official confirmations that both contracts were closed they continue to pursue me for the 350 fee I ve sent messages even handwritten letters with no resolution in sight No replies repeated delays just more bills for a contract that should be long closed How can I stop this Who can help upd people check the answer and keep in mind that I received the bill the day before They also put my name in the answer Total incompetence total