


Based on authentic user experiences
DjS
6727 reviews
N/A
1 year ago
I work as a P T sales associate and
I work as a P T sales associate and enjoy the atmosphere and the customers are awesome I m learning so much about all aspect of this company and its definitely TEAM work The employees are all very supportive of one another and have no problem stopping to assist someone who may still be learning the ropes I work out of store 405 and my managers are very professional They show great gratitude for those who work They re all kind and patient We all work like a well oiled machine which speaks volume about Management My logistic area supervisor CW always sets a great example in her leadership role by calmly and systematically executing any and all situations that arise in the retail world I learn a great deal from her in many ways She s dedicated and impressive My Manager MD is very customer focused and absolutely runs his store smoothly There s nothing he doesn t do and absolutely knows his store Even under some of the greatest pressure I see him maintain and solve This is good leadership An absolutely equal opportunity business with integrity There s always room to advance and grow I ve also had the pleasure of meeting and working with L O Ds and employees from other stores and quickly realized just how much the entire company managment and staff all have each others back to keep the stores flowing for all the loyal customers We keep our store immaculate organized and make it easy for customers to quickly shop on lunch break or easily browse the time away and while nothing is perfect we strive to follow the company policies and procedures as learned and get as close to perfect as we can for the customers I give this job and company staff 5 stars but my LOD would say 4 because there s always room for improvement he says The people both employees and customers make it a great place to be A happy atmosphere to work retail DjS
Barry Scheps
6727 reviews
N/A
1 year ago
FAVORABLE TOOLS At FAR-Better-Than-Favorable Prices
I have been purchasing handy-person-quality tools and other paraphernalia gadgets from Harbor Freight catalogues for MANY years long before they began opening retail outlet stores nearby the NYC region CONSIDERING 1-Their expenditures regarding the quantity of catalogues they mail to their registered customers2-Their recent opening of several retail stores along with the expense of such rents 3-The relatively good quality of the merchandise tools machines they sell4-Their coupon-offers for free merchandise within their catalogues gracefully honored also at their stores I CAN T UNDERSTAND HOW THEY CAN AFFORD TO SELL SUCH REASONABLE-QUALITY VARIETY OF TOOLS AT SUCH UNBELIEVABLY LOW PRICES If you re a handy-man woman TRY THEM I think you ll like them
billy crawford
6727 reviews
N/A
1 year ago
good tools
I heard harbor freight had good tools
Michael Beck
6727 reviews
N/A
1 year ago
Thank you Harbor Freight
Harbor Freight deserves more stars if I could give it to them With low prices and quality tools its a win-win situation I look forward to checking my email and seeing whats on sale this weekend or when the next parking lot sale will be Would definitely apply for a Harbor Freight credit card
Witt
6727 reviews
N/A
1 year ago
Excellent resource for DIY
There s some good stuff in here Not everything in here should be expected to last a lot of it will get a job or 2 done and save a bunch of money for a rarely used item before it breaks But they do offer many long lasting tough items too though That s the difference between the 5 item and 20 item that have the same function in these stores Exchanges are easy and warranty exchanges taken without questions Buy the level you need One use Get the cheapie Many uses Buy the nicer version
Dick
6727 reviews
N/A
1 year ago
Bought a generator and it s a great
Bought a generator and it s a great unit
Elite Marketing Technologies
6727 reviews
N/A
1 year ago
i give harbor freight a 10 10 the best
i give harbor freight a 10 10 the best comapny if your on a budget for some nice tools
Gary Whitsett
6727 reviews
N/A
1 year ago
They were super today nice and
They were super today nice and courteous friendly and helpful
JFINNIGAN
6727 reviews
N/A
1 year ago
The Riverhead Harbor Freight 1
The Riverhead Harbor freight Tools store is great the staff friendly and cordial here
Chris O Neal
6727 reviews
N/A
1 year ago
Poor packaging and passive customer service dept make for a pathetic experience
Ordered online because there isn t a store within driving distance so my experience will only deal with their e-commerce side of things Paid for 2 simple LED bulbs and took normal shipping Said 5-7 days that s fine I wasn t in a rush Harbor Freight simply slapped a sticker on the existing box and mailed it presumably to cut down on shipping costs Tracking a shipment on their site is painfully ineffective After 10 days I eventually pulled the shipping from an email and checked w FedEx All FedEx listed was that both items had a shipping exception I thought I ll wait a few days and see how their customer support team reacts So I waited 4-5 days and it was still radio silence Maybe we ve all gotten spoiled with how Amazon does online business but seriously you could build in something to your system that alerts you when somethings wrong and even gasp automate those messages to a customer I contacted support and it took them 24 hours to reply to email They offered a couple options but weren t apologetic or genuinely concerned HF shipped 2 new LED bulbs and wouldn t ya know 1 more of them broke in transit Of the 4 separate boxes they sent only 1 arrived safely due to a complete disregard for how you should mail fragile items So guess what I messaged them again this time asking for a refund Took 24 hours to reply and got the same generic reply completely devoid of any sympathy or concern Yes they re refunding the item that never arrived It took about 30 days to get 1 working LED bulb to our home No they don t give a dang about you or care about general impressions You don t have to be Amazon but my gosh take some lessons