Heropost Reviews

Heropost | All in One Social Media Management Tool

heropost.io
2.71
38 reviews
Average Rating
Based on 38 user experiences

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Rated 2.71 out of 5 by 38 Happy Customers

39.5%
0%
5.3%
2.6%
52.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 38 reviews

The reviews show a deeply divided user base. Long-term customers feel betrayed by abrupt platform changes and the abandonment of lifetime subscriptions, leading to widespread distrust. Conversely, newer users report a smooth, efficient tool that streamlines social media management and growth. The experience is entirely dependent on whether the user was an early supporter affected by the transition to a paid model.

What customers love
  • Easy to use
  • Effective scheduling
  • Great analytics
  • Helpful support
  • Streamlined workflow
Common concerns
  • Bait and switch
  • Platform changes
  • Poor value
  • Untrustworthy
  • Dropped features

Last updated 2 months ago

D

Disappointed

Disappointed that the lifetime platform is no longer supported and we as BETA testers were offered an 80 discount on the new platform but anyone new signing up is offered the same discount It says something too when this is highlighted on their Facebook page and they block you Thankfully you can use other profiles to check and just look at their recent posts the number of comments from other unhappy customers that too have been blocked or hidden 100s on one post with only 2 visible comments It s a shame as I really did like Heropost and had used them since 2020 but just ask yourself do you really want to grant a company with these types of shady practices access to your social media API details and credentials
C

I bought due to the life time free

I bought due to the life time free upgrade that included tools and platform and was scammed They just did an update and called it something else to try and get around the free lifetime offer they agreed to give us Now they are saying its different program and that they will still maintain and update the original program Do not buy use or rep this product They are deceptive in their marketing
J

Untrustworthy with your money time and data

Don t trust this company with your time money or data The platform was always pretty bad but now they ve done a mediocre update and have decided to ditch their lifetime customers who have been through them in the dark times Shameful and I believe illegal I encourage you to get legal advice as I will be
M

Treating loyal customers badly - big time

I purchased a lifetime license to heropost a year ago A few days ago they updated the system and now only give me access to a now so-called lifetime-platform and not giving me access to what they now call the new platform It s without doubt that the new version of Heropost is nothing else than an update which per their website will always be free to the former version The tasks performed are the same and the workflos is also the same It just looks more modern and supports a wider range of platforms some still in development So people stay away from Heropost They are a ripoff and they give a s t about their loyal customers
M

Stay away from this company

Poor interface poor performance pricing model to to dishonor past promise of lifetime pricing and force upgrade monthly fee for less features This company promised a road map of features to be developed that it has never executed on for more than 2 years Now it s attempting to force users to new platform and the same road map that has sat there without development for the entire duration I have used it - years Stay away from this company
H

AVOID SCAMMERS Don t support this company

Wish there was an option for 0 stars Worst customer loyalty EVER Purchased a LIFETIME subscription which was very average but had high hopes that HeroPost would work hard and make it an awesome service However they now want their LIFETIME users to pay to upgrade to their new platform Well I ve contacted their support and have told them straight if they do not honour my LIFETIME subscription to HeroPost then they ll be getting a scathing review Nobody buy HeroPost DO NOT SUPPORT THIS BEHAVIOUR It will encourage other companies if they see them get away with this I hope HeroPost falls flat on their face with this decision Really discraceful to their lifetime users
C

Bait and switch tactics

Bait and switch tacticsSold everyone on a lifetime deal then announced a new better platform that everyone would have to pay for again Claim they will still support the old platform but you know how that s likely to go support degradation over time and push push push to go to the new more expensive one
A

There is no value for money paid on the

There is no value for money paid on the new interface Performance and functionality are zero compared to the old interface I advise you to revert to the old interface and still implement your subscription model Used to be one of your big fan
J

Let s hope for a class action lawsuit

Let s hope for a class action lawsuit anyone in
V

Lifetime licence not for life

Lifetime licence was until we create an other app licence bait and change price classical scam tactic

About Heropost

Manage Multiple Social Media Accounts, Schedule Unlimited posts, Engage with your chosen audience, Track and Analyze Performance with In-Depth Reports.

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