


Based on authentic user experiences
lisa b
6727 reviews
N/A
1 year ago
Amazing customer service
Amazing customer service had an issue and this was sorted in literally 5 mins Some of the bigger companies For e g Debenhams want to take a leaf out of their book Still waiting for a refund for a lost parcel that s not my fault
Consumer
6727 reviews
N/A
1 year ago
Amazing jewellery and great customer
Amazing jewellery and great customer service I ve bought many items from hey harper- had an issue with 1 item and they replaced it very promptly without any quibble Would highly recommend
Amy Peters
6727 reviews
N/A
1 year ago
Great brand and great customer service
I really love this brand and their beautiful pieces Recently a necklace I ordered arrived with a small dent After contacting customer services Andre replied promptly and resolved the issue quickly and satisfactorily - really impressed I would definitely recommend to any and all
Leah Glover
6727 reviews
N/A
1 year ago
great customer service
I bought my sister in law daisy earrings recently for her birthday and part of the enamel had come away from the petals I contacted customer service who offered me a code to replace the earrings immediately Brilliant response and customer service Thank you
A M
6727 reviews
N/A
1 year ago
great experience
I accidentally received the wrong ring but customer service was so kind and I got to keep the one I received order a new one for free Great quality goodlooking rings
kimberly tait
6727 reviews
N/A
1 year ago
I am a customer for life
I am a customer for life I had an issue and it got resolved right away man what great customer service Hey Harper had and this is no lie They have a customer for life thanks Hannah
Marie Genepi
6727 reviews
N/A
1 year ago
Great customer service
Great customer service I placed and order in august and received a beautiful pair of earrings Great quality and nice customer experience shipment packaging etc Unfortunately after a month of so one of the earrings broke due to a defect I immediately contacted customer service They answered quickly apologized and offered to replace them The person that took care of my issue was Andr very friendly nice and understanding I can only recommand this brand Love the earrings I got and would buy again from this website
Ioanna Kordali
6727 reviews
N/A
1 year ago
Great products helpful customer service
I have been a customer of Hey Harper for the past 1 5y and have always been super happy with the products There was an issue with my last order which was resolved very quickly and in the most professional way Now I am not only a fan of the products but of the customer service experience too Excellent work
Evi
6727 reviews
N/A
1 year ago
Super helpful kind
Super responsive kind and helpful Thank you so much Janice 3
Kelsey Matus
6727 reviews
N/A
1 year ago
Amazing Customer Service
I bought a pair of waterproof gold huggies from Hey Harper and unfortunately one of them broke a couple of days ago I reached out to let them know of the problem They responded within 24 hours and offered to cover the cost of a new set They are amazing in their communication and dedication to customer service Even though one earring broke I ve never had any other issues with Hey Harper products HIGHLY RECOMMEND to anyone wanting affordable jewelry Shout out to Andre in the customer service team