Hisense Reviews

Purchased Hisense white refrigerator

Purchased Hisense white refrigerator through appliances online the paint is clearly faulty depending on the amount of time I have had the refrigerator and the paint is spreading coming off more and more where it cannot be wear and tear which Hisense has put it down to under my warranty as I have said above it is clearly faulty paint I m very disappointed with the refrigerator purchased and also with the outcome Will never purchase from Hisense again

I would give zero if it was an option

I would give zero if it was an option Worst company to deal with they will quote spare parts are in stock then immediate send them an order for it and one WEEK later after sending them to emails EVERY day to send me a payment link I get a reply that it s 4-6 weeks and I have to contact them again after 4-6 weeks to place the order Absolute joke Try calling them- automatic answer saying no one is available and hangs up the call

DO NOT BUY A HISENSE

DO NOT BUY A HISENSE incredibly u professional service We ve been without a TV for over a month they ve been dragging the process out From technician to repairer and in the end neither could get it fixed or replaced Offered a refund but asked the client to go out of the way and pick up the faulty tv from the repairer who took it and couldn t return to customer after 2 weeks this was absolutely a joke

WORST EXPERIENCE

WORST EXPERIENCE ground-breaking low-standard customer service you can ever have in Australia Left work earlier twice to stand by the broken fridge in order to answer questions from customer support The first time waited on the phone for 1 hour and 2nd time 2 hours no agent answered The 3rd time I try to ask the agent to call the person who is available by the fridge was refused and hung up on me Despite poor quality of products the customer support is shocking awful

Laser TV

My laser TV unit came back from repair with scratches and other faults and the customer relation team is blaming me for that and refusing to replace and or refund This is so wrong they don t even have the proper service centre they are using third party contractor to repair your item and these contractor does not handle your items with care I m very disappointed and now I left with no choice so I have now raised the case with Consumer Affair Victoria

The worst company to buy from I will

The worst company to buy from I will never ever recommend or buy Hisense again My washing mat home has been broke for three months and they have still done nothing With empty promises of call backs updates and compensation for this time of having to use laundrettes while the team at Hisense do nothing Disgusting service I hope more people realise

A piece of junk Wrecked my floorboards

A piece of junk Wrecked my floorboards and broke them and they didn t honor the warranty and blamed me Don t buy this brand The repair man was rude and I told Hisense he didn t care at all 10kg front loader washing machine

120 TRICHROMA LASER TV SERIES L9G

120 TRICHROMA LASER TV SERIES L9GDon t waste your money on any Hisense product what the laser you see in there promotions and glossy web sites all fake Resolution rest on system is slow always fuzzy specially in sports you can t watch the tv if blinds open after few months pixels started to die and u can spot on screen after they have there tech replacement issue laser been worst and they been out twice and now they washed there hands saying it s ran on other devices and issues doesn t work with there vidda app witch is limited so stick with LG or Samsung well know products and service

DO NOT BUY HISENSE

DO NOT BUY HISENSE I purchased 8 Hisense TV s for a holiday house - mostly model 43Q6NAU - one of the TV s straight from the box has a defunct screen - the screen when switched on has a huge coloured default line running top to bottom on the right hand side I contacted Hisense service ran multiply tests with them over the phone forwarded photos of these as requested together with receipts - they advised they would be in touch I had to chase them for a response - finally I contacted QLD Fair Trading for assistance as I was not getting anywhere There was some communication between QLD Fair Trading and Hisense Hisense requested all the same tests again and paperwork They finally replied saying it was an Act of God So disappointing and unprofessional - I am now with a brand new TV that does not work - this should be replaced by HISENSE DO NOT BUY HISENSE - they provide no customer service whatsoever -