Homebox Reviews

I pay double money for service And waiting one week for your mistake

I could not include council tax in the package

Good so far and easy to do

Had dealings with them as formerly named Billingsbetter I have been waiting 6months to get my final energy bill to see if i owe anything I ve been told I owe 6000 for 6months of usage to then be told I shouldn t have been told that I ve been promised call backs and emails with only one service advisor over these months doing this for me Eden L great thank you you are one of the better service advisors there I have chased the energy company to find out my account had been closed for a while I had previously suggested friends use this service and as of now I am currently with I would no longer give that advice I had terrible dealings with Unihomes but not as bad as this I would recommend them over these guys if you re just starting university If confident start the bills up yourself you might save a lot more money Update Moved to 3 after getting told I ll have my final bills today It seems this service struggles with some of their staff but would give good credit to who i spoke to today who did call back as promised and resolved the issue for me thank you forgot to get your name

I don t get to worry about arranging for my bills as this has been sorted by homebox However some of the process seems rigid until you get someone from their team to break it down in simpler terms They are supposedly handling your bills to make you feel less bothered but you end up been bothered when you don t understand your deductions sometimes

Georgia was quick to respond answer my questions and complete registration Slight frustration only with online process hence 4 stars but 5 stars for Georgia

I would prefer not to use direct debit as I intend to switch bank accounts shortly but there was no option

thanks a lot Matthew Stanly It was quite a wonderful experience talking with you excellent

Good website but not optimised for mobile Experienced issues with font size and jumping to end of screen Easy process with quick and simple steps

The system seems to be user friendly However I am a bit sceptical about its efficiency as my first application has been lost and I just redid it for the second time Update thank you all is well now