Homebox Reviews

Homebox UK | Set Up All Your Household Bills in One Monthly Payment

homebox.co.uk
3.79
115 reviews
Great Rating
Based on 115 user experiences

Rated 3.79 out of 5 by 115 Happy Customers

52.2%
17.4%
5.2%
7.8%
17.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Ask for Nauraine Very Helpful

Awesome experience speaking with Nauraine from Homebox She made sure to explain the services in intricate detail and was helpful consolidating everything Excellent customer service and very professional When you need anything from Homebox you should ask for Nauraine
J

While the service they provide didn t

While the service they provide didn t end up working out for me the staff were incredibly helpful and lovely - especially Sophie
A

Chloe Mart at HomeBox - thanks

My son is using HomeBox for organising and paying for his various utilities at his shared student accommodation and Chloe Mart at HomeBox provided great help in order to get some of the issues sorted out Chloe was very knowledgeable and prompt and provided specific and clear information to resolve my queries The only negative point was that I am abroad trying to contact HomeBox was challenging - I called the mainline many times and it was only answered once It was only when I had Chloe s direct dial that I was able to get traction and she managed to get the issues resolved
S

Chloe is patient and understanding

Chloe is patient and understanding person Always willing to go the extra mile She s a straight Talker Which makes you feel welcomed Communication is key And trying to resolve customers issues Is pleasing Keep up the good work
A

Shanice of HomeBox

Shanice manage to solve my problems - a way to pay my first bill so that I do not start my first payment with a bad credit rating in UK - an email to make it possible for me to proof my residency in UK to open a bank account I called so many times please connect me but this one call to Shanice Gregory Astle of HomeBox - made my day n resolved the most urgent issues I had
D

Matt was really helpful

Matt from homebox was really helpful and efficient in helping me and my partner set up our bills for our new flat provided us answers to any questions we had making us feel at ease with setting up our bills Would really recommend
Z

There automatic setup is good

Their automatic setup is good - I am keen to see if their service matches up
G

Amazing support from Sophia

We recently moved into our new home and Sophia was supportive from day one when we started with the process She was honest and explained things related to homebox to our understanding Keep up with the good work
B

Good billing service

Can be difficult to get set up initially but once set up and bills are correctly aligned date-wise with the tenant properly uploading bills to the portal as well the service works well Also they re quick to resolve issues
E

The staff have been really helpful in

The staff have been really helpful in the process of setting up our bills for our uni house Especially when there has been issues of duplicate accounts and missing tenants I spoke to Olly today who was super helpful and confirmed that we had everything set up from our end ready to move in Would recommend them as a service

About Homebox

Homebox sets up your utilities and bundles bills into one payment. Plus, we make splitting costs easy. Sign up today.

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