Homrest Reviews

The worst company

The worst company I ve ever dealt with They lie about offering a no hassle return policy that is if you can get ahold of them I ordered a side table and emailed through their website before it got shipped that I needed to return it and I heard nothing I emailed them from my email and finally got ahold of someone who still has yet to send me a return address The first email reply was asking why I wanted to return it The second email reply was asking for me to send a picture of the email that I sent previously because they never got my email before the item got delivered This is now three times I have asked for their return address Update this is their reply DearThe return address is 839 Railroad Ave Florence NJ 08554contact Damon Maphone 732-829-1264According to our return policy if you paid and decided thatyou do not want the item the return shipping would not be coveredand there would be 15 restocking fees Please check the following link Homrest pages warranty-returnTo be honest returning the product will waste your valuable time andmoney maybe you can consider reselling it to make it more convenientfor you Or we can offer additional refund for you only to save yourtime and money if you can keep the goods May I have your decision Looking forward to your prompt reply Kind Regards Mancy That phone number isn t even valid the person who answered had no idea what Homrest was From my understanding this company s actually based in China and their distribution center is in the US and I wish I would have done my research before I threw 100 at them Also the restocking fee is not listedon their website for not wanting the product so they are blatantly lying----- update disputes charge with bank got money back What a pain

Has anyone been able to return the item

Has anyone been able to return the item you brought got your money back They are offering me that before I spend more money returning the item I want to be sure I will get my mopney back

If I could do 0 stars I would

If I could do 0 stars that would be my rating Company is refusing to process a return for their 3 in 1 reclining chair sofa which has everything you could ever want if you like to sleep on a slab of granite The floor with a single blanket would be more comfortable

Unhappy

Unhappy Unfortunately there is no 0 stars because that is what I would rate my experience The old saying you get what you paid for is definitely true with this recliner The chemical odor in this chair was so bad we had to box it back up immediately As far as comfort goes this recliner is definitely not constructed for human back comfort The return shipping is as much as the chair so by the time you pay for return shipping and 15 restock fee you are in the red Give it a lot of thought before purchasing this recliner from this company

Purchased a simple chair 12 24 21

Purchased a simple chair 12 24 21 because I m wearing a Back Brace I am unable to put this together my dad hurt his back and wanted this for him I chose to return it no return label inside the box They have no customer service I sent 7 emails requesting a Return Label No one has responded in 7 days American companies do not steal your money and refuse to let you return items Never had an issue like this Will never deal with this fake company again Buyer Beware

I tried to buy a chair and none of my

I tried to buy a chair and none of my payment methods are accepted now after seeing all the reviews I wonder if this is a blessing in disguise My card has available funds and no blocks but oddly the payments wouldn t go through

Buyer Beware This place owns their own review

This place owns their own review sites refuses to post anything but positive reviews and declines all return requests Their sleeper sofa pull-out has actual buttons that grind into your ribs if you ever attempt to lay on it sleep is not an option It was more of a torture sofa than anything I could ever call comfortable Good luck doing returns don t pay with anything but a credit card to allow your card company to work for you and expose this company for what it really is

Poor quality high prices if you need to

Poor quality high prices if you need to return item because you not satisfied you d have to pay for the return fee I stuck with a chair because the would not supply me with a return label and I also believe is a scam because they gve you a bogus number to call terrible do not buy from the company