Helen Spragg
N/A
Don t buy from them
Don t believe many of the good reviews you read on their site because they will only let you off the huge return fee if you agree to write a good review for them I asked to return 4x dresses The return address was it the states Cost 45Never dealt with such an unscrupulous company in along while They are all over the bridesmaid dress market but don t buy from them Found some much better quality dresses with softer nicer fabric on ASOS
Silovres
N/A
I m still waiting to receive my dress
I m still waiting to receive my dress since December 2nd the tracking status was custom clearance completed without any updates when it was expected to be delivered days ago The customer care was useless with automatic and fixed responses STAY AWAY
Jenn
N/A
Shein quality and no customer service
I ordered 2 dresses One white and one red The red one I can not really complain about even though it s still not the quality I expected but I do not recommend the white one to anyone It is see through it has no hem on the bottom of the dress and you can t send it back it says so on the site because it s a custome color You can t really wear a bra with a lot of the styles so I expected it to be a thicker fabric but you can see my nipples right through it I paid 65 euros for the white kneelength dress so I expected a good thick but still flexible fabric What I got was a a dress that I could have bought on shein for 15 euros This looks more like a shein drop shipping scam than anything else I had to wait 11 days for both dresses I was very excited but when I got them I was so disappointed by the quality I read so many reviews just to make sure I wouldn t be scammed but in the end I still feel scammed I do not recommend buying from them Oh and the sizes are also a scam it says it goes from a s-2xl but I wear a L sometimes an Xl and I had trouble getting the dress over my ass Nice that you answer on my trustpilot review but it fixes nothing for me I still have a dress that I can not wear because you see my nippels and I paid 65 euros for that dress The dress wil just hang in my closet because it s useless and I don t get my money back You probably won t change anything about the dress but act like you will so people will still buy it I am really starting to think that a lot of the reviews on here are fake I have never been so disappointed in my life For once I buy a dress that is more expensive than I normally buy just so I can spoil myself a little and then I get this You probably had other issues with the white dress and that s why you can t return them White is not a custom color it s a basic color the most dresses start with
Kelly Herrera Benavides
N/A
Infinity costumer service DPD
All gut in the beginnen i did not recibe any confirmation of my order Also no actualisations of shipping but the money was discounted After 21 days I contact the costumer service and the y response very friendly and fast and my dress was on the DPD shop Bad calcification for DPD because they never came to my Address never let one notice on the post box if I don t contact Costumer service the dress will wi in 3 days Return to Infinity Dresses
Mandy
N/A
Over the moon - ordering more in other colours
Over the moon I bought a mauve Infinity dress for my daughter She s a bridesmaid at her future sister s wedding The dress is STUNNING We love the quality and weight of the fabric the colour and the style The bandeau top is a game changer We love this dress so much we are ordering three more dresses in our favourite colours - to share That s how adaptable these dresses are
Georgia Walker
N/A
Great dresses
Great dresses shipping was touch and go as one came within a week and one took 3 weeks Sadly one didnt fit contacted customer support and replied with in a few hours Tina was absolutely amazing Really helpful and supportive talked me through all my options couldn t of asked for a better support member
Alison
N/A
My daughter had 8 bridesmaids and they
My daughter had 8 bridesmaids and they all loved the dresses we were sent two in the wrong colour and this was sorted straight away by Tina would definitely recommend
Stefany Carlet
N/A
Customer service was great
Although I didn t fancy the dress their customer service was excellent Tina responded to my emails promptly and I received the refund as expected
Miss Brewer
N/A
Grey bridesmaid dresses
I brought my bridesmaid dress in grey back in February they were amazing loved them as soon as I saw them and I knew my bridesmaids would love them too I did order a plus size in the grey at a layer date for my bridesmaid but sadly it was the wrong colour grey and there was no time to change it again so she wore the first size The girls looked amazing on my wedding day and they were all happy and comfortable The dress I brought I ve been able to send back with a full refund Quick reply s and very polite Thank you