Intermedia Reviews

Intermedia | Unified Communications, business email, cloud voice, web/video/cont...

intermedia.net
3.71
125 reviews
Great Rating
Based on 125 user experiences

Rated 3.71 out of 5 by 125 Happy Customers

48%
16%
11.2%
8.8%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
G

White List issue

I had called in regarding Alira Health not able to receive emails from this company On Friday I spoke with customer service and they put Alira Health domain in The person that put it in must have misspelled health Some of us were not able to receive their email Today I called in again and the person found the misspelled name Very nice customer service even though they made mistakes in spelling health
D

overall very professional - except spam and virus control

when i call their support number i get a representative who is informative and gets things resolved the performance of email is great the only thing that is lacking is the email spam virus very clunky i have six aliases and i have to read each one every day and there is no one screen that shows all of them - so it s 10 minutes of clicking when it should be optimized
B

It works for us great

Our meetings actually go very well and it s helpful for our office to meet in the mornings Now and again we have one or more people that will freeze up video but not for everyone Meaning a person might freeze up for 2 people but not the remaining 4 Other than that it is an extremely useful tool for us
E

This Company truly gives Old School

This Company truly gives Old School Customer Service which has gotten lost with the need to be fast and quick in todays society You feel heard and listen to when you need Anything from them The patience that come across the phone is amazing You do not feel rushed
C

To date I find AnyMeeting to be a but

To date I find AnyMeeting to be a professional-grade meeting service One recommendation would be to offer an integrated green screen for privacy concerns and aesthetics in general It is offered as an integrated service in other meeting service offerings I can be gotten as a third party software offering and a green screen you can strap to the back of your office chair The latter two are certainly not the preferred way for the implementation
E

The Customer Support Team is very

The Customer Support Team is very Knowledgeable The service connection is still being updated therefore I will have to say the voice iCloud Connection can have some external interferences I am not sure about the strength of the security level since the service is primarily used via the internet
C

Platform works mostly

Platform works but you need to know tricks For example if I copy the meeting info from the desktop app it automatically wants to share my personal pin and makes no mention that there s a different non-private attendee pin number that should be used To utilize the scheduling you need to use the online scheduler which is wonky and sends too many reminder emails that can be confused with spam by the recipient
M

Expanding CCaaS Opportunities

CCaaS - Opportunities WebinarWebinar was helpful in realizing a prospects current customer experience and to create a vision how proper tools can generate and manage positive customer experience The Selling Resources are helpful
R

Once on tech support was good

Tech support was difficult to get through on the phone but once connected the engineer was very helpful and knowledgeable and logged on with me to my IP and corrected some issues
M

Pretty Easy to use

I think it actually works pretty good however at setup I couldn t edit a meeting once I set it up and found I had done it for the wrong day and I would have liked to be able to attach something to the email notifications I sent out

About Intermedia

Intermedia is a leading one-stop shop for unified communications, business email, VoIP, web/ video/ content sharing, identity & security services. Learn more

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Intermedia
0.00 (0) · intermedia.co.uk