Interserver Reviews

InterServer - Affordable Unlimited Web Hosting, Cloud VPS and Dedicated Servers

3.67
129 reviews
Great Rating
Based on 129 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
Z

Please I advice you do not purchase any

Please I advice you do not purchase any services from internserver net becuase our website has been hacked without any reason 1 No chat support create tickets which takes weeks to response 2 Always down 3 No virus scanner 3 Hackers easily changes file permission withour any password I will never buy from this worst service I wasted 2 days to wait for their reply to delete only one file
K

False advertising

False advertising Advertises unlimited standard web hosting for 2 50 month - No caveat After contracting a standard web hosting then immediately told the real cost is 7 month Upon trying to populate 1 of two email accounts access is blocked Support ticket reply states that unlimited standard web hosting has severe ip address connection limit of 15 which makes it unusable I closed the unlimited standard eeb hosting account the company pockets 6 months of web hosting fees for providing nothing usable SCAM
J

It s The Worst Hosting Company So Far

It s the worst hosting company so far The company is fast descending from grace to grass by deliberately lowering the hosting resources for customers to force them to upgrade plan Customers now see Hosting Account Resources Exceeded Interserver is now a scam run by scammers It s no longer that customer-friendly company that makes life easy for those using her service Another headache about this company is to see PHP TIMEOUT LIMITS when attempting to import a JSON or an XML file I advise any new customer to stay off to avoid the headache
S

Website disappeared Interserver couldn t retrieve it

I couldn t access a Wordpress website I ve hosted on interserver for 5 years now On contacting customer care Ticket TOS-699-90461 they told me the issue had been caused by a malware attack They then failed to retrieve a usable backup to restore the website Finally I was advised to consult a developer because This kind of troubleshooting is outside of our scope of support so unfortunately we ll not be able to assist you with this So effectively a website I ve had for 5 years is gone and I ll have to start from scratch I ve had a smooth experience with this host in the past but how can I continue trusting them if hosted websites disappear without any way to retrieve them Shouldn t they be responsible for securing their servers against malware attacks
K

I recently purchased a dedicated

I recently purchased a dedicated server I was getting everything setup did a restart and the server wouldn t come back online This is a common issue it s usually with the Network Manager and just need to log in IPMI and go into the settings and input a few things and back up it goes and the IP can ping However I couldn t log into IPMI with my IP so I sent a message to tech support - Over 6 hours for someone to respond I tried to call in their phone support wasn t working I couldn t get through to anyone I don t expect tech support asap but if I was running a business and my site went down for more then 6 hours I would not be too happy
J

DON T USE INTERSERVER

DON T USE INTERSERVER They didn t support Denmark So I cancelled and claim my refund Which I never got Now 1 year later I received an Invoice of 84 DON T USE INTERSERVER InterServer does offer a money back guarantee on shared hosting BUT I ve complained over this many times send pictures and more from my bank and talked with my bank several times No money I m not wasting more time on it only here And also to be honest I can t think of any reason that Denmark would have issues ordering or not be supported I CAN punktum dk is the administrator of all dk domains Go to punktum dk slash registratorlistenYou are not on this list
N

Good support but unreliable email

Good support but unreliable email delivery Some emails does not get received InterServer support is blaming the sender but when I change to another email provider I get the emails from that sender Seems InterServer does not know what to do about it So if you have important emails don t use InterServer as your email provider
E

VPS Crashes using MT4

VPS kept crashing everytime I ran my MT4 strategy I was advised to upgrade my service at extra cost even though my strategy ran perfectly ok on another VPS companies system with the same configuration of CPU and RAM I cancelled my VPS I do not recommend InterServer
D

Worse Customer Support Limitations of Features

NO OPTION FOR VPS MANAGEMENT NOT EVEN OPTION FOR PASSWORD RESET NO SSH ACCESS NO BASIC CONTROL OPTIONS FOR VPS YOU HAVE TO PAY HEFTY AMOUNTS FOR DOING VERY SMALL BASIC TASKS LIKE PASSWORD RESETS ALSO THEIR STAFF IS JUST MONEY ORIENTED AND NOT CUSTOMER SATISFACTION AND CUSTOMER SERVICE CENTRIC
R

Not good if you value your intellectual property

I have to give the minimum score because I dont trust this platform I sent help tickets to their customer support which actually responds pretty fast I specifically always say not to give them access to my server files yet they have at multiple times accessed them The drop that spills the glass has come and they have even dared to modify a file even if it was for testing purposes without my permission I cant recommend this hosting if you want to protect your IP Not good for serious business

About Interserver

InterServer is a leading managed web hosting, Cloud VPS hosting, dedicated server and colocation provider. All with 24/7 support, competitive pricing and up-time guarantee.

United States

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