Disgustic company and layers
Amazon please stop working with them Every time they can t deliver parcel just in time The worst service I d tried Always need to call to support to get info about a parcel and remind to deliver it To make this contact with the support you need to stay in the line and wait for 10-30 minutes
Laputa
N/A
Worst service on Earth
Disgustic company lost my parcel from aliexpress and no one contact with me I write a lot of email calling was in factory to take it from myself and still nothing just say they didn t know where is your parcel it s just mising Layers
Arturs
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This is absolutely screwed up company
Worst service on Earth It took several days for a package to go from Vantaa to Espoo Are you kidding
Ariana Ariana
N/A
Always late Itella LT
This is absolutely screwed up company in Lithuania These f ing jerks are just disfunctional and deserve to be kicked out of business
Aleksandra
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they lie the same to everyone
Always late unable to provide basic information to reclaim package such as locker code for drop-off point
Oskars Zarins
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Worst shipping company
Ordered a coffee machine from Betron AG They sent packages with dhl but in Latvia it is delivered with itella I saw that the package was in LV for 3 days I was patiently waiting for delivery but now 3 days have passed and there is no progress I contacted the customer center that I will pick up my parcel myself they promised to call back but didn t Then promised to do it again and again didn t return Then I found in the reviews that they promise the same to everyone If a company doesn t cope with their work then at least they can t lie then people can figure out other ways to act
Amelia
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Worst delivery company in Latvia
Worst shipping company No information provided to customers customer service lying on the phone ALWAYS late losing parcels like it s a normal thing
mohamed
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Would not cooperate with Itella
Worst delivery company in Latvia Latvian Post works better as Itella Order package from Germany to Latvia via DHL DHL give package to Itella Ok monitoring tracking Today package must be delivered No ones call no ones come to gate my working space is at the window I see gate all the time In 16 57 tracking shows The recipient was not present A new delivery attempt will take place Just amaizing company
Ivan Boragine
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The worst shipping company
Couriers often leave packages in the parcel machine the courier of Itella threw my parcel whith Dior sunglasses for 300 euros into the parcel machine Although I paid 17 for delivery from fashioneyewear com in a 1 day And once my mom bought Phillip Plein shoes and Itella courier put the package in a parcel machine It is very stressful when you pay for luxury cosmetics and designer luxury things but the delivery service is so bad Why do they put parcels in the parcel machine if I paid for home delivery and I have to go through the whole city to the parcel machine JJD149990200014977504 CJ140098924DE If they correct this situation and supply competent workers there would be a better estimate This low rating for leaving parcels in the parcel machines when I pay for home delivery and personally to the operator Svetlana with whom I spoke many times and repeated the same thing to her many times but she does not understand what she is asked about she only spends time answers with displeasure and not on the question CJ143305387DE What kind of operator Cynthia works who immediately dictates her own rules while others try to solve the problem Disgusting service Why should the client call and ask for the parcel to be delivered to the address If I needed a terminal I would not pay for home delivery What is going on why is the package CJ146333271DE not being delivered it has been in Latvia since July 22 so disgusting irresponsible attitude towards customers at the beginning of the month they lost my mother s parcel CJ145851354DE now there are problems again How I tired of Itella already if there was a choice I would not cooperate with this company Never Updated The package was just delivered on 26th of July in the late evening package was in bad condition and with a whole the whole was also in inner back too And my mother s parcel CJ146002822DE with Glass and priority rad label was generally crushed and pushed into the parcel machine Terrible situation
N/A
Bad customer service
The worst shipping company They never answer by phone However they wrote me an email saying that I needed to give my phone number to their courier by phone otherwise they can t deliver my parcel So how should I do it if they don t answer And when you write an email they tell you that they will answer in 3 days What if I need it urgently And how do I get my parcel now Their phone robot is telling that they can call me back if I press 1 but when I do it they say that calling back is not available
