AI Review Summary
Based on 106 reviews
Customers consistently report a positive experience with KC Sofas, highlighting helpful and knowledgeable staff, reliable delivery, and good product quality. Many reviews praise the lack of pressure sales and efficient service. A small number of reviews mention issues with delivery delays, damaged goods, and product quality problems.
What customers love
- Helpful staff
- Knowledgeable advice
- Reliable delivery
- Good product quality
- No pressure sales
Common concerns
- Delivery delays
- Damaged goods
- Poor quality
- Faulty items
Last updated 1 day ago
D
David Curzon
Good company good sofas very easy going very good service
Audrey Blamire
Friendly staff
Friendly staff knowledgeable about products they re selling Not pushy allowed to wander around store assistance given by Kieron when required Plenty stock to choose from
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Andrea Brook
Great purchasing experience let s hope the sofa is as good
Ordering and delivery process went really smoothly and the staff were really helpful Delivery guys were very good Really pleased with our purchase apart from the legs look darker than we remember ordering the fabric is definitely darker Previous SCS customers so we will be interested now in seeing if it proves to be a wise purchase after reading some of the negative reviews
K
Kathleen Gregory
Had our sofa delivered by 2 brilliant
Had our sofa delivered by 2 brilliant lads Charlie Tom so pleasant and polite kc sofas should be proud to employ them got no complaints at all really satisfied with the quality of your furniture Mr Mrs Gregory
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Adele Robinson
Purchased our sofa from the Lincoln
Purchased our sofa from the Lincoln branch great customer service The delivery guys Charlie and Tom were fab and did all the lifting They made sure it was placed where i wanted it and put all cushions in place before leaving Sofa is excellent quality great addition to our living room Would definately recommend KC sofas
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Mrs Jones
Nice range of sofas
Nice range of sofas it took me ages to decide once chosen the service was good delivered a bit earlier than stated Charlie and Tom who delivered it were excellent very friendly and respected my propertyOnly slight criticism would be difficulty in getting someone answering the phone to confirm delivery date
L
Lorraine
Had a really good experience with
Had a really good experience with Barnsley showroom shame it was a 12 weeks delivery but the suite was well worth the wait Tom and Charlie took great care delivering my suite directly into position in the living room within the time slot allocated Well done all
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andrew white
Lovely people
Lovely people Very helpful Great range quality product at fairprice After negotiating were happy to split a cancelled order and deliver sofa of my choice within a week Very happy Thank you
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Mr John Dronfield
Very disappointed with cost and actions
Very disappointed with cost and actions of delivery Your video showed it all really We ll drop it on the floor and go and nothing else For one fireside chair that was expensive Pretty poor all round
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Trusted customer
Only thing I can see going not right is
Only thing I can see going not right is the middle cushion on the sofa is going to flatten fast
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